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Reviews, get directions and contact details for Nando's Cardiff Mermaid Quay

Nando's Cardiff Mermaid Quay

About

Welcome to the Nando’s Cardiff Mermaid Quay's official Facebook page - home of the legendary flame-grilled PERi-PERi Chicken.

Address: Bute Street, Mermaid Quay, Cardiff CF10 5BZ, UK
Phone: 029 2045 0324
ku.oc.sodnan@131n
State: Cardiff
City: Cardiff
Zip Code: CF10 5BZ

opening times

Monday: 12:00 – 10:30 PM
Tuesday: 12:00 – 10:30 PM
Wednesday: 12:00 – 10:30 PM
Thursday: 12:00 – 10:30 PM
Friday: 12:00 – 11:00 PM
Saturday: 12:00 – 11:00 PM
Sunday: 12:00 – 10:30 PM


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Reviews
Had a lovely afternoon lunch with friends, this branch has great atmosphere and plenty of space. Staff was very good and service was fast. Had half a chicken combo with two sides and everything was cooked to perfection. Extra hot peri peri has the right kick to it. Well deserved five stars, would recommend to anyone and definitely visit again.
7 years ago (10-03-2018)
Awful service. From the moment my wife and I walked in, the customer service was poor. We expected it to be busy on a Saturday afternoon, yet the staff didn’t seem to have a clue what was going on and chaos ensued. The lady who greeted us didn’t seem to know how long we’d be waiting and then proceeded to give us two menus. Fair enough, but she just walked away and didn’t offer us anywhere to wait, so we just stood by a crowded entrance, close to people already eating who were probably not too impressed. After 10 minutes we were taken to our table. Which thankfully had just been cleaned, but was still very damp. We went straight up to the tills and then proceeded to wait 5 minutes before a young girl walked out, yawned at us then took our order. She was very rude, uninterested and could do with a lesson in manners. Off to the condiment section next.... not too bad, but no forks. We asked twice for some forks. Eventually we got one after asking a third time and someone brought us two to the table. Onto the food.... took an age to arrive and probably the worst quality I’ve had from Nando’s. Undercooked garlic bread, cold chicken wrap with hardly any chicken and half a portion of super grain. Finally, the couple next to us seemed also to have a nightmare. The young girl and her partner ordered at the same time and were brought food out at the same time, only for hers to be missing cheese. When she challenged this the server asked for her receipt. Righty so, however the young girl didn’t have it. She asked if the server could check on the till to prove her order. The server took her food away, then 5 minutes later another server came out with her partner’s receipt claiming no cheese was on the order. The young lady informed the server it wasn’t her receipt, to which the server seemed very inpolite, claiming no cheese was ordered, then stormed off to do God only knows. By this point the young lady’s partner had pretty much finished his meal. At that point we left. Disappointed and likely not to go back to this Nando’s again. Clearly seemed understaffed and staffed by igronant and inexpericed individuals.
7 years ago (07-04-2018)
Good food, clean and not too crowded.
7 years ago (26-03-2018)
Well Nandos is Nandos - you know what your getting and the price is just right! They serve Portuguese flame grilled chicken and have various sides you can choose from including the spice level going from mild to extremely spicy. They have some great desserts as well like the custard tart and chocolate cake. I love their peppermint tea It fabulously cuts through a greasy meal. When I'm out and I don't want to wait long and want a quick and satisfying meal Nandos is my go to restaurant.
8 years ago (16-10-2017)
Best place to eat ever! Always get it right every time and the service and staff are lovely too
8 years ago (30-10-2017)
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