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Reviews, get directions and contact details for N I Direct Government Services

Address: 1 Bedford St, Belfast BT2 7EG, UK
State: Belfast
City: Belfast
Zip Code: BT2 7EG

opening times

Monday: 8:00 AM – 7:30 PM
Tuesday: 8:00 AM – 7:30 PM
Wednesday: 8:00 AM – 7:30 PM
Thursday: 8:00 AM – 7:30 PM
Friday: 8:00 AM – 7:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Incredibly poor telephone service. When trying to put me through to Balmoral MOT test centre to reschedule a vehicle test appointment, I am continuously told to "call back later, the lines are busy." I ask why there is no queuing system (so that I can stay on the line and wait my turn) - only to be told that there isn't one, and that all I can do is try and hope that the line is free the next time. This is not at all fair, or acceptable. Employ more staff or get the ones you have to do their jobs properly NI Direct!
8 years ago (05-09-2017)
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