Motorpoint Newport

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Address: Queensway Meadows Industrial Estate, Meadows Rd, Newport NP19 4SS, UK

Phone: 01633 739362

Website

State: Newport

City: Newport

Zip Code: NP19 4SS

opening times

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews

We drove all the way from Devon to buy a car from Motorpoint. We searched all of Autotrader and their cars were the best value for our money. It's a slick operation as they sell 500+ cars a month, so expect buying a car from here to be quite fast and streamlined. It's a massive yard with so many options to choose from. All makes, fast cars, slow cars, family SUV's, posh cars, you name it they've got it. We bought an extended warranty over the standard 3 months they offer. Plenty of other upsells if you want to burn some extra cash but our sales guy wasn't pushy or using sales tactics so never felt obligated to buy the upsells. If it's value for money, you'll find it here

The easiest process and very professional car dealership. I bought a 2022 Renault zoe with 3000 miles for a bargain price compared to my local dealer. Still has 4:years warranty left. 12 months old and serviced before I picked it up to manufacturers specification.nToilets were clean, free drinks upon arrival.nStaff were helpful and friendly throughout.nI arrived early for my appointment and hospitality was very good.nCar was well valeted, very clean and looked new. Came with two charging cables.nWell done motorpoint

Haven’t long just bought a new car from Motorpoint in Newport. Completely over the moon with it! Car sales Man Marc was amazing! Gave me good value for my part exchange and speedy process getting my new Hyundai Kona and letting me take it home same day! Marc is the go to guy if you’re looking for a new car. Thank you Marc.

Looking for a replacement vehicle, able to walk around all the stock without being hassled by staff, when several had been identified of interest, keys obtained and again left to thoroughly go over each car until i had decided.nStaff very helpful, polite and cheerful.nIt's the 2nd or third car I've bought from them. Very pleased with the service !

We went to Newport yesterday to purchase a car for my son on finance, we were aware in advance that although he’s 18 and passed his testa. Few days ago he has zero credit this could be unsuccessful.nnThe finance was declined - Michael was very blunt and quite frankly rude, he was going on annual leave from today so I just put this down to holiday mode, it happens to the best of us.nnI called this morning to see if my daughter could go guarantor  unfortunately I’m at early stages of changing mortgages so it’s not an option for myself I was advised siblings can’t, I asked could she buy the car instead and was told no as it’s illegal.nnNow My daughter has been looking for a car with you for a few months, way before my son passed his test there’s email exchanges to prove this, as she’s been emailing Michael. after showing her the car she decided that she would purchase the car for herself and pass her old car to mason where he could trade it in for another car and use the money to buy a run around until he builds his credit rating, I had no issues with siblings looking out for each other, she proceeded to reserve the car, pay the hold deposit and complete the finance forms, on checking the finance forms there was discrepancy on the price and checked this with George, yesterday there was no admin fee/transfer fee we were told by Michael they were removed and the quote was £236.17 including 2 years extended warranty or £220 without this and just the 3 months free warranty, after exchanging a few emails for clarification as this price was now over £240 with no warranty her hols payment was refunded and the car released as apparently her transaction is setting off alarm bells as her brother enquired yesterday  - are you telling me that because my sons finance has been declined any attempt off sale from our family is going to be refused as suspicious? I’m absolutely disgusted by the way my family has been treated, there was no questions asked you’ve just totally disregarded her purchase.nnFor context this is a branch we have used on many occasions over the years buying range rovers, Vauxhalls and other vehicles and always had a pleasant experience which is why we have always returned until now, I can safely say that you have lost any future business from myself and my family and I’ll ensure I share our experience, this is probably the worst customer service I’ve ever experienced.

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