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Reviews, get directions and contact details for Moss Bros.

Moss Bros.
Address: Merry Hill, Brierley Hill DY5 1QX, UK
Phone: 01384 79066
State: West Midlands
City: Brierley Hill
Zip Code: DY5 1QX

opening times

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Bought suits from Moss Bros before as they’ve served me well and seem to give good value for money. Recently gone up a size and grown out of them and was in a hurry to get a new one for a wedding. The lady who served me today was brilliant, not pushy at all and was offering suggestions on what to wear with the suit. Ultimately ended up buying the suit online as there was more selection but will definitely be coming back to this store. Highly recommend.
Hi Marie Would just like to say thank you very much for helping my son find the right suit this afternoon Your customer service was above and beyond if only all shopping experiences were the same life would be so much more pleasant So once again thank you for being so patient and thanks for all your help Merry Christmas Kind regards Robert and Joel Isaac
My husband and son bought two suits each for my daughter's wedding. Brilliant customer service. Thank you, Rob and Thomas, for your time and expertise.
My father and I have sorted out two suits each for my sisters wedding. Rob and Thomas were extremely helpful and very good at altering suits for the perfect size for us
Very professional service this morning. fitting was not rushed and very Thorough. Great Customer care
Shop was quite busy with only 3 guys serving, watching them I was impressed with how they put the customer they was dealing with 1st and didn't rush them just to get people waiting. I was served by Raheem who went out of his was to help and make the whole experience a good one I was not the easiest of customers but he was not phased and didn't stop until I had everything I needed. Being an odd shape I was uncomfortable trying things on to say no they don't fit, Raheem put me at ease. In short good staff but they need more.
Was served by a lad called Surea, excellent gentleman and knew his suits, was actually shocked when he said he was new to the business. However always had a smile on his face along the lady Delah who he was with who also kept ensuring if he was okay. He had the whole thing under control the whole way out however liked the morale at the store. Would recommend him and have since sent my nephew to get his suit from him too! Who came in today and got the light blue suit his father told me they spoke and were comfortable their whole experience. wouldn’t fault him. Thank you so much
I went into the Merry Hill branch yesterday to have a look for a new tie for my Dad’s birthday. I was impressed with the young man who served me; I think his name was Tom. He was very patient as I didn’t know what I wanted as well as being very helpful and polite. Glad to see that the younger generation are taking pride in their customer service. Well done Moss Bros.
Amazing customer service. I needed a suit for a wedding and all I had was a rough idea but after the help from Elijah I had the complete outfit sorted and couldn't be happier. The whole team was fantastic but Elijah in particular took the stress away from last minute suit shopping. Thanks again team
Excellent experience with Moss Bros today. Made so by the extremely helpful assistant Della. Went in for just a shirt and came out with a suit I absolutely adore. I am looking forward to it's first wear tomorrow evening. It shall also be a fantastic suit for future weddings. Would definitely recommend!
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