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Monmouth Taxis Click-a-Cab

  1. Monmouth
  2. Monmouth Taxi Stand

Reviews, get directions and contact details for Monmouth Taxis Click-a-Cab

Address: Singleton Court, Woanstown Road, Monmouth NP25 5JA, UK
State: Monmouthshire
City: Monmouth
Zip Code: NP25 5JA

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Reviews
Booked a taxi yesterday to attend a wedding on Saturday. Quoted £52 for a 10 minute drive. Cancelled today less than 24 hours later prior to receiving confirmation of my booking as another taxi company quoted £11 for the same journey. The company refused to refund me and offered only £5 or a credit note however I do not live in Wales to use this service. I then went to raise a complaint with the company/request for my taxi to be reinstated and the person on the telephone hung up the phone. When I tried to phone back, they dodged the call and it asked me to leave a voicemail. Update: My partner has just phoned back, the company will not even reinstate the booking. The options were a £5 refund, a credit note or paying another £52 for the taxi however we could not use the credit note for new taxi. The company suggested we pay another £52 for the taxi and then will offer us a credit note tomorrow. This is the worst taxi company I have ever had the misfortune to deal with #daylightrobbery. Please do not try to use this service as it is a scam.
Booked taxi 48 hours in advance, took full payment and cancelled 6 hours before leaving me stuck with no taxi available.
Do not use they have a terrible cancellation policy.
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