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Millie's Cookies

  1. Derby
  2. Derby Bakeries

Reviews, get directions and contact details for Millie's Cookies

"Millie's Cookies, established in 1985, is a beloved UK chain with over 90 stores. Their team of friendly bakers crafts a delicious array of cookie treats using Millie's renowned expertise. These fresh, irresistible cookies boast a signature combination of a soft centre and a satisfyingly crunchy exterior, providing a heartwarming and indulgent experience. Don't forget to explore our famous personalised giant cookies, perfect for making special occasions even more memorable."
Address: The Eagle Centre , Derby DE1 2NQ, DBY, GB
Phone: 01332 364744
State: DBY
City: Derby
Zip Code: DE1 2NQ

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Reviews
Just had an amazing cookie made to say thank you to the staff of hedgehogs class. So cute!Food: 5/5
Despite not being many times, the cookies and service never fail to impress me. Caitlin in particular has been such a delight everytime she’s served me near enough everytime I’ve been always serving with a smile and never making an awkward atmosphere. An amazing face to present a business.Food: 5/5
Fantastic Staff! I asked for a large quantity of the mini cookies as a snack for my wedding reception and the ladies were so helpful and got everything sorted for me excellent value and delicious as always Food: 5/5
had millies cookies a few times now the staff team are always so lovely, not to pick favourites but caitlin in particular she is always so lovely and polite, always smiling and creates such a lovely conversation every single time, she never fails to make me feel comfortable. great place and great cookies !!Food: 5/5
I absolutely love the soft, tasty cookies that are made here! The service is good and the cookies are delicious.Food: 5/5
Friendly staff and variety of cookies! I loved the seasonal special apple crumble cookie otherwise brownie one is my favourite! Hoping to visit again! Food: 5/5
Very helpful team. Cookies are amazing. Ordered a cookie cake at short notice and they could make within an hour or so for me. Very pleased.Food: 5/5
LOVE LOVE LOVE, such a lovely group of staff! i got served by caitlin today my first time going here and she was so lovely she served with a smile which is not something you see often so i was so nice to be served with a friendly face !Food: 5/5
went to Millie’s cookies yesterday after the cinema to buy a treat for my friend and I, and the 2 people working at the counter are the most laziest and oblivious people ever! We were stood waiting at the counter for well over 5 minutes, clearly in front of the till waiting to be served yet neither of them even bothered to come to us! We were appalled and waited as much as we could to see how it would take them to notice us. One girl was busy cleaning the display case for god knows who since you had no other customers apart from myself and my friend, even though she saw us stood there she continued to do her useless job of cleaning the display rather than serve us. There was another woman behind the counter who also saw us standing there yet she stood near the back and didn’t bother with us. Then once the cleaning girl was done, she WALKED past us, without even saying hello or wanting to ask us what we wanted and went over to the other lady behind the counter and then they proceeded to stand there and have a conversation whilst ignoring the two of us. Is this how your staff are trained to serve customers? Sit and gossip instead of greeting us? I’ve never had such terrible service ever in my life from the most ignorant people ever. At this point we decided to walk away and not purchase anything all together due to the rude behaviour of these two employee’s who think gossiping is more important than actually doing their job. I will NEVER come back here ever again and I’ll make sure none of my friends and family do either. This occurred at around 16:45pm Friday 17th May.
The cookies, while sickly, were really good! the lady behind the counter was extremely nice, the display was extremely cute. i was tempted to get a cookie cake but I didn't have enough money : definitely want to come back though!Food: 4/5
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