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Mendip District Council

  1. Shepton Mallet
  2. Somerset Local Government Office

Reviews, get directions and contact details for Mendip District Council

Mendip District Council
Address: Cannard's Grave Rd, Shepton Mallet BA4 5BT, UK
Phone: 0300 303 8588
State: Somerset
City: Shepton Mallet
Zip Code: BA4 5BT

opening times

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Phone number on paperwork and Internet is incorrect. The number used to be in service but nolonger is. It would be useful if they could write the new number on the paperwork they send.
This council is an utter disgrace. I’ve lived all over the country and never had to deal with this amount of incompetence.nThreatening letters sent through demanding council tax payment in full even though we’ve never missed a months payment.nSpent over 5 hours trying to talk to someone on the phone only for the line to get cut off.nThis is the council that took 4 months, yes 4 months to get the names right on our bill.nAppalling service, if you can call it a service.
I suppose as a council you're more likely to get a rating when someone's involved in a frustrating running battle but I've had several occasions to contact them by email and my queries have been dealt with very promptly and efficiently, as has just been the case. Mind you, it might be just me but registering then logging in to the Council Portal is invariably a pain as it always takes exception to something as 'invalid'.
Used the phone number in the link provided, number not recognised. Not a great start.
1 star far far too good.nJust spent hours - yes really 2.34 to be exact to get to speak to someone my day off work to do this? Said person told me I couldn't speak to anyone even though the letter I received gave me a name and number to contact!!!!!also told me it didn't say that on the letter !nI have left a voicemail msg several times with my number to be contacted and guess what - NOTHING.nDreadful and appalling treatment.
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