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Reviews, get directions and contact details for MediCare - Hatmore Pharmacy

Address: 159 Creggan Rd, Londonderry BT48 0RX, UK
Phone: 028 7137 4858
State: Derry
City: Londonderry
Zip Code: BT48 0RX


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Reviews
I need to contact you about the shocking behaviour of your staff at your premises at Hatmore , Derry. I drove my 18 year old niece there yesterday at 4.20 to fill an emergency prescription for her mother that was prescribed by hospice nurses. My sister is palliative care and very ill. My niece came out crying saying the assistance refused to fill the prescription. They were too busy and couldn’t look at the prescription for an hour. There was 1 customer in the chemist. Seriously. She explained the district nurse was waiting to administer morphine through this prescribed driver but was met with a big fat SORRY. . This was unacceptable. I preceded to the door to politely explain my sister is very ill and I urgently need the prescription for nurses who are already there. Another assistant said sorry but would be at least an hour and you should try another chemist. We both drove away very upset . It would have taken 2 mins to fill this prescription. 2 items. I went to a nearby chemist where I didn’t even have to explain the urgency and had it filled in 4 minutes. I cannot believe the quality of service your staff are providing and they should be reprimanded and ashamed of themselves. We are very upset and fuming at our sisters treatment and lack of care and compassion and I would appreciate a reply and the sad excuse you most likely will provide. This isn’t the end of this . You should be named and shamed by the local community.
Very friendly and caring service always. Nothing ever too much for any customer. Prices across the large range of goods very reasonable. Pharmacist is very approachable and very knowledgeable. Very helpful in every way
Local Pharmacy great customer service and friendly staff
I love it sales so good you get the best gifts for people
The staff are brilliant
Comment on this business

Directions to MediCare - Hatmore Pharmacy with public transportation


Hatmore Park 150 meters
8c
9a
Creggan Rd 160 meters
9a
Cashelmore Park 170 meters
8c
9a
Oranmore Park 410 meters
9a
Creggan Rd 430 meters
9a

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