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Reviews, get directions and contact details for McDonald's

McDonald's
"About McDonald's 2/8 Luton Road Dunstable.Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 2/8 Luton Road Dunstable and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more!Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app.Next time you’re looking for a treat, head to McDonald's 2/8 Luton Road Dunstable . We look forward to serving you!"
Address: 2/8 Luton Rd, Dunstable LU5 4UR, UK
Phone: 01582 477585
State: Central Bedfordshire
City: Dunstable
Zip Code: LU5 4UR

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Went to drive through and got the chicken grill salad , mozzarella sticks and some drinks . Big waste of time and money , I asked for no tomato and extra onions and cucumber however I had to repeat this at each window. The staff were very flippant and wasn't interested in listening as I pointed out it wasn't written on the screen. They just told me it's done !! "It wasn't". Also the chicken isn't grilled it's steam ovened. The salad comes with a balsamic dressing but they didn't have any so I asked for mayo but nope they don't have any of that either in fact they didn't have any kind of sauce that wasn't broken, bbq or ketchup or so they say and thanks for not giving us straws, extremely handy.
Just ordered 3 hot chocolates for the kids as a treat after a lovely evening. Got home and they couldn't even drink them, I looked and what I had been given are cups of hot dishwater, impersonating hot chocolate, absolute discusting filth, I wouldn't serve this to my worse enemy, needless to say my kids. Disappointed is an understatement and I called the store only for it to ring off as no-one answered. I will be disputing the transaction with my card company for misselling. I will also add that the staff could do with cheering up a bit. Originally wanted chocolate milkshakes but for some reason this core stock item was unavailable which it seems so often to be at this particular branch. Please do not visit this store, poor in every aspect, will only result in being let down particularly if you use the drive through and wait till your home to find the rubbish that you've been given. How McDonald's has gone down hill
Usually was good experience but last visit was nightmare, waiting almost one hour for order, I have been calling staff few times about my order. Nobody seems to care about customers. Lots of rubbish on tables, hard to find suitable place to seat with kids. Is looks that was last visit for looking time for me.
Today I’ve ordered through touch screen machine and the Receipt did not print, right after I took my order I’ve noticed that there were missing two bags of small fries which I got from my app’s points. I’ve asked the Shift Manager to re-print my Receipt and double check my order. He brought the missing items to me smiling and apologizing for the situation. I’m happy that I did not lost my time, he was very quick. Had a nice experience, thank you!
It's probably the best McDonald's I have been to for ages. Popped in for breakfast, not too busy. There are plenty of seats. Table service was fast even though I'd customised an item. The food was also piping hot, rare occurrence in McDonald's these days!Food: 5/5
5 star hygiene rating my ***, hair in fries, can't get through to the store, can't trust this one. This place needs to be checked
Service was awful! First they have missed one of our meal and didn't even bother to tell us about that. Moreover, no tissues, straws or ketchup was provided. This is how they do table service. Not only that, burgers we got was not even hot as it was seems like it wasn't made fresh. I don't know whether don't care about customer is like a standard norm in their company or was that just this outlet. Because I have got meat burger instead of vegetarian which I ordered at some of their other outlet.
Visited today Dec 24 and I have to say this is the worst by far , what a shambles. We ordered breakfast double bacon and egg pancakes and sausage, waited ages then she tells me no sausage with pancakes so I asked if she could put bacon with it she had to check, why? Just do it had to wait more . The I sat down opened my " double bacon" to find sausage in there!!! I went back and the manager said "what can I do about it do you want your money back" mmm nice customer service maybe put the sausage with the pancakes and the bacon with the egg as ordered and all this would have been avoided. I got my money back , appalling McDonald's!
Products are never-ending go park in bay as not cook3d etc. Mainly cold once they come tovus. Drive through is essential for us as we can't stop for lunch but we're now using food takeaway places. U can place order 20mins b4 arrival run in connection and bk on Rd. Else we go without getting petrol station stuff.Food: 2/5
I have been visiting McD at least once a week in my local town as well as on day trips for at least 15+ years however first time visit to this Dunstable branch. Ordered via app to a table. 10 mins later nothing arrived, went to enquire, they could not see my order, lady who was behind the counter said they don't have it. She asked whether I paid for it and what was on it, I advised few times, found the confirmation email, was showing it to her, she kept telling me, no, don't have it. She was looking at me like I was trying it on and was hoping that I would just go away. Then she called her supervisor so I repeated all of the above again. Again I was treated like a nuisance and demanding free food? 1/2 hr later, as I was not going away, they manage to the scramble the food together. There was no apology, the worst customer service out of all McD's I have ever visited and I do visit a lot. The only positive was that the coffee was hot. They need to put their house in order and learn basic customer care skill. Will give this branch a wide berth next time.
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