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Reviews, get directions and contact details for McDonald's

McDonald's
Address: Mostyn Champneys Retail Park, Charlotte Rd, Llandudno LL30 1RY, UK
Phone: 01492 872338
State: Conwy
City: Llandudno
Zip Code: LL30 1RY

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Llandudno McDonalds is the worst I have ever experienced. At about 6pm on Tuesday 16th July took my mum to get takeaway following a funeral before we headed back to Manchester. Staff were stood round at the back just chatting for ages, no-one on front desk despite big queue so there was an assumption everyone could use self-service machines. No paper to print receipts with order number. Waited a long time, def not fast food. Ordered Happy Meal and chose toy not book but got book, when took it back to change staff member was very dismissive. Unfortunately we drove and ate food at West Shore or would have taken the food back. Got cheeseburger happy meal and meat, if you can call it that, was cold, dry and cheese not melted, bun overcooked and dry. Only plus point was chips were hot and freshly cooked. Mum had chicken sandwich which she said was like rubber, bun was overcooked and looked like it had been dried out in microwave. We were starving so still ate it but won’t be going back. Staff training needed and management oversight, more training on customer service and food preparation to improve quality. I accept the food never looks like the pics but this was beyond acceptable even for McDonalds standards, so won’t be returning. Only ate due to extreme circumstances and time constraints. The 2 stars are for the drink and chips.
Although our food was served quickly, my wrap was missing brown sauce. I could have gone back to the restaurant but we were in a rush hence why we went for the fast food option.nFood was hot and fresh, used click and collect service, lady served with a smile
Awful experience. Waited to be served at the drive through and watched others cars go through. Drove to next window to get served and no one present. Went to next window to be told to come in to store to order or drive back round and go through again. Absolutely disgusted by the attitude of the manager in store not even an apology. Just an expectation for me to go around again. Avoid this place if you want any kind of decent service. If I could give no stars I would.
How can people be so incompetent at such an easy job. Order burgers with just onion and received pickles, ketchup, mustard and wait for it......no onions. Kid on the till took 2 minutes to count my cash and give me my change back my cash consisted of 3 x £1 coins, 2 x £50 and 5x 20p'snYou will never get your sauces you've paid for and have to check the bag everytime they hand you the order and god forbid you ask for your receipt, they look at you like you've taken a dump on their desk and then have to ask 3 other members of staff to find it. Absolutele shambles, I really feel for these kids when they get a real job and actually have to use brain cells.
Stopped for breakfast during a bank holiday weekend. Quick service and loads of parking available. Good place to stop and lots of shops around if you need anything for the road.
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