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Reviews, get directions and contact details for McDonald's

"About McDonald's 11 Queensway South East Kilbride. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 11 Queensway South East Kilbride and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's 11 Queensway South East Kilbride . We look forward to serving you!"
Address: East Kilbride 2 , East Kilbride G74 1LW, SLK, GB
Phone: 01355 268370
State: SLK
City: East Kilbride
Zip Code: G74 1LW

opening times

Monday: 07:00-20:00
Tuesday: 07:00-20:00
Wednesday: 07:00-20:00
Thursday: 07:00-20:00
Friday: 07:00-20:00
Saturday: 07:00-20:00
Sunday: 08:00-19:00


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Reviews
Ordered to take away, food sat at the counter for a good 5 mins before giving it over, food was cold when we went to eat it, not only that I ordered a Big Mac with no pickles, it said no pickles on the box but there were pickles on my Big MacFood: 2/5
The customer always complains to the delivery driver about waiting for ages to get their food. This is because the McDonald's staff takes a very long time to prepare and pack the food. Also, their behavior is not friendly, especially some of the girls. I don't want to write names here, but please look into this matter.Service: 1/5
This used to be a flagship McDonalds outfit but its decline is now unfortunately clear to see. Popped in tonight when it was relatively quiet. Table service order took 15 mins to arrive and when it did the fries were literally stone cold and when I opened the double Big Mac it was barely warm and looked like it had been transported to the table in a washing machine. It might be my mistake to order table service and I’m guessing the tray had sat for 10 minutes of that 15 getting cold but don’t offer a service if you can’t deliver it properly. We won’t be back here. Instead we will try the store at the Kingsgate or Thornliebank as they both still seem to be trying to deliver a positive customer experience.
Walked into this branch on a snowy Saturday. No fillet of fish avaibale, no apple pie available and as usual no reciept dispensed, causing the usual confusion at the collection point. Then nearly slipped in the car park. Thank you guysFood: 4/5
Went into McDonald’s with my friend and the place was mobbed with staff and people but the food took far too long to come out with the amount of staff. Lots of customers were coming in angry about their order being cold or is taking too long as they have been sitting for 20 minutes. Got the food, my friend was 24 and they were saying orders in the 30s skipping 24-25. When a customer came in after waiting a long time in the drive through and their child’s food was stone cold, the staff stopped and just looked at him and did nothing until he came back and someone said “so what happened?”. Not happy as the food I got wasn’t up to standard as it usually is and customer service is shocking.
We ordered a delivery and it arrived as expected… We also ordered our daughter a happy meal and it never arrived so my partner drove up and took the receipt and the worker that dealt with him did not handle the situation in an appropriate manner, refused to give him the happy meal because it was ‘his word against theirs’ …what happened to the customer is always right? My partner was not even offered a refund or nothing! That worker has no customer service skills at all! It was disgusting how he handled the situation! Now have an upset child because she never got her lunch! WILL NOT be back! Always had a better experience at the McDonald’s at the Kingsgate, or even else where! Definitely not the Queensway one! Awful, awful, awful!
Ordered from here many times and can never get my order right or seem to be able to pack a full order and the fries are always very under filled and stone cold when going at night. It’s shocking!!Food: 1/5
After waiting an hour in a queue to take my son through the drive thru I was presented with a Mctasty that was cold and tasted like it was just taken from the bin. The large fries and drink were laughable half missing also the fries were cold and they couldn’t even get my request for BBQ sauce correct. I was going to return to the store to collect the rest of my fries and drink but the thought of eating anything else from this establishment makes my stomach turn. An absolutely disgusting embarrassment to the chain where basic hygiene standards cannot even be achieved. Mc disgraceful.
When the food arrived, I was told they didn’t have any apple pies so was offered the raspberry one and a mcflurry. I turned the mcflurry down as I didn’t want to trouble them. However, on the back of the pie, it was labelled to be discarded 5 hours ago. I tried it but it just tasted bad - whether that be from being old or just not my taste, I’m not sure. My hat trick burger was nice but my chips were cold and some of them brown/green. I also didn’t receive a straw with my drink. Overall, the service was really friendly but the execution of the food was really quite poor. Vegetarian options: There is a limited range of vegetarian options.
It was really busy. But it was filthy. The seat was broken and wonky with shaking when you moved. The staff seemed more occupied with just eat etc orders tha the actual customers that were in the building. The chips were hot. But the burgers were cold. I also found a bit plastic packing at the bottom of my chips. I won't be be back.
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