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Reviews, get directions and contact details for McColl's

Address: 2 Castle St, Trowbridge BA14 8AL, UK
Phone: 01225 754643
State: Wiltshire
City: Trowbridge
Zip Code: BA14 8AL

opening times

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM


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Reviews
Regarding attitude, I shop here often and do most my post errands and most of the time staff are friendly and even very helpful. Yes, sometimes they are more stressed and sometimes there are difficulties with the postal handling, but with some help from other staff everything gets resolved.Possibly the store could be better stocked, but I'm happy the store and post services are so conveniently available close to home, thus saving us car trips. Good for us, good for the environment.
Almost everyday products sold here. Good for a quick stop off for anything essential. Staff friendly & helpful. Also as a post office, fab
I honestly haven't been to such a poorly run shop. Please get your post office removed as none of your staff nor managers can get a package sent the correct way. There's always some reason to why this shop can't do what every other post office or shop with a post office can do. Absolutely useless and rude.
Awful. Bad attitude towards anything that isn't a simple scan through the till transaction. Credit cards that require a signature? Issues and attitude. Sending an item abroad via their post office? Issues and attitude. The 2 ladies who I think are the managers in there blonde hair in a ponytail and brown hair in a pony tail are normally brilliant, but the others leave a lot be desired customer service wise. More training on how to handle even the basic requests is required.
Poor - rude service from the post office counter today, tone of voice was shocking asking me to wait while she logs on to the system and also talking rudely and aggressively when using the scales. This the Trowbridge store, her name was. Vicky store manager
great little shop has all the necessities, cheapist tobacco around. however I think they have a severe case of over worked and underpaid amongst staff, shop wasn't open on time, very rude, serving at the counter seemed like to much trouble.
Well overpriced, and often understocked, some of the staff are arrogant and rude.
Every time I've been in they have been friendly.
Staff are very good and helpful but the shop has gone down hill
Super convenient post office. Lovely staff too
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