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Matlock Ford

  1. Matlock
  2. Matlock Car Dealer

Reviews, get directions and contact details for Matlock Ford

Matlock Ford
Address: 31-33 Causeway Ln, Matlock DE4 3AR, UK
Phone: 01629 582231
State: Derbyshire
City: Matlock
Zip Code: DE4 3AR

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

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Reviews
I suggested to my wife, that she might like a new car, to replace her 10 year old Fiesta ST, she didn't need much convincing! Went along to Matlock Ford, and chose a delivery mileage Fiesta ST. Matlock Ford, always seem to have a number of these pre-registered cars, and they represent excellent value for money, for what is essentially a new car. I was so impressed with the deal, that I went back the following month, and bought a similar Fiesta ST for myself, I was due one, as my existing car was 12 years old! The salesman, on both occasions, was Anthony, who was very friendly and helpful, serving us with coffee, while we finalised the deal. We were under no pressure whatsoever, and could have looked around the cars all day. If you are in the market for a new or used Ford, I would definitely recommend you check this place out.
9 years ago (23-12-2017)
Always polite and helpful. Good service and conveniently local for me. I bought my car there under Ford direct scheme and make use of the service facilities under a service plan.
9 years ago (07-12-2017)
Really friendly, if you go in make sure you deal with Dave or Irvine, not Anthony.
9 years ago (27-12-2017)
always have my car serviced here, kerri the service lady is ace. recently upgraded from fiesta to focus and dave evans in sales was brill, great garage all round. cheers all dave straw.
10 years ago (18-04-2017)
Update 09/11/2016 After months of trying to resolve the issues with our car with very little help from the dealership to resolve the issue and after speaking to my finance provider and legal team we agreed for the car to be booked into a repair centre at our cost to find the issue. The outcome of the strip down and investigation was as follows: 1 faulty clutch bearing 2 faulty fly wheel 3 also damage to the cluch as a result of the faults Total cost to repair the car was over £800.00. I was told by the engineer this as was present at point of sale as the issues was defective parts and the bill would have been a lot more if this had not been stripped down. The repair centre called Ford protect who have luckley agreed to pick up the bill. We have proof that the service manager and director of the company saying the car was not faulty along with video footage to show the faulty parts Please please if you not want to be left the haste of fixing a 3 year old car avoid this company, Ford Uk have been contacted also about the dealership conduct in relation to this matter. Ford are great cars but not from this dealership, they will just take your money and then run. Happy to share the recordings if people want proof of how I was treated. Following my on-going issues with this dealer not taking the responsible actions to resolve issues with a used car I have now been left to take additional actions to resolve this issue. I would advise others to steer clear of this dealership and spend your money with others who will give you customer care. After visiting another dealership this afternoon we now have a diagnosis but the Service manager advised advised he would not want to help any more and the director just walked off like a baby when I pointed out my rights. I will again update this when I have a resolution, should the dealership with to discuss this in more detail your more than happy to make contact.
10 years ago (09-11-2016)
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