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Matalan

  1. Rochdale
  2. Rochdale Shoe Store

Reviews, get directions and contact details for Matalan

Matalan

Story

From the day Matalan started back in 1985, to today over 30 years on, our mission has always stayed the same; to provide outstanding value for modern families.
We take our time to listen, understand and evolve to fit changing modern family needs, always with an emphasis on providing the highest quality clothing and homeware for the lowest price. 12 million UK families each year trust us with their precious family budgets and to provide the range, style, quality and value that enable them to run a modern, happy, family home. It's no surprise then that we were recently awarded a prestigious Gold Award at the Mumsnet Family Friendly awards for the third year running.
Our free Matalan reward card gives our members access to the best family offers all year round in any of our stores or at matalan.co.uk. Our location, free convenient parking, 'everything under one roof' set up and free click and collect service are just some of the reasons why our customers love shopping at Matalan.

Address: Central Retail Park, Oldham road, Rochdale OL11 1DZ, UK
Phone: 0333 004 4444
State: Greater Manchester
City: Rochdale
Zip Code: OL11 1DZ

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Wen for some holiday clothes for my wife, but on the Matalan app a bit of confusing info, a discount of 20% offered if you spend £40, quoting summer ref at checkout, but only applies to on line shopping, both another Customer and myself thought checkout ref was in store, so a bit misleading Matalan.nYou can use your blue light app to claim 5% discount when you download the barcode on the app, but no signage in store to tell you this, again poor communication Matalan
I bought two duvet covers together from which i was not sure for the size because i don’t know why it does not mention the size on mine one. So i bought it and go back to home. After 3 days, i went again to the store and i purchased the bed spread and came back home it was not looking nice at all. I came back the same day and try to return the spread and try to change the size of the duvet i bought. The manager there refused saying that due to hygiene issues we can’t exchange or refund it. I mean seriously i just bought and open to check whether it’s ok for my bed. I am regular customer of the store. I changed so many things in different stores for a valid reason but not even single store behaved like this. I mean if i spent 40 pounds all together on both it’s my right to exchange it if i don’t like it after opening it. Opening thing doesn’t mean I used it especially when i just bought it the same day.
Appalling service. Security tag left on item even after asking the cashier if they had been removed, the constant conversation with another colleague during the purchase was obviously more interesting. Security just waived us through the door when the alarm sounded indicating it was an error with the system. Returned today at great inconvenience to have tag removed, cashier did not speak, just tutted, removed the tag and moved away, no apology. Contacted Head Office who have advised the only options are to go back to the store to have the tag removed or return the item which is a Christmas present and no help given we're only a week away.
Staff are absolutely useless! Bought some toys. Same thing just a different character, one scanned more expensive than the other, so I explained they were both price marked at the reduced price. So they sent a member of staff to check… She came back and said they are different prices, I questioned is this marked at the higher price, she replied yes. So I went back to check. What do you know that higher price is nowhere to be seen! She lied!! I had to take.a picture to prove it to the till assistant! Absolute jobsworth! Won’t be visiting here in a hurry again!
Husband got what he needed just disappointed the summer code is only on line
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