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Reviews, get directions and contact details for Matalan

Matalan

About


We're a totally unique out of town retailer, committed to providing outstanding value for money. We offer up to the minute fashion and homewares at prices up to 50% below the equivalent High Street price.

Story

From the day Matalan started back in 1985, to today over 30 years on, our mission has always stayed the same; to provide outstanding value for modern families.
We take our time to listen, understand and evolve to fit changing modern family needs, always with an emphasis on providing the highest quality clothing and homeware for the lowest price. 12 million UK families each year trust us with their precious family budgets and to provide the range, style, quality and value that enable them to run a modern, happy, family home. It's no surprise then that we were recently awarded a prestigious Gold Award at the Mumsnet Family Friendly awards for the third year running.
Our free Matalan reward card gives our members access to the best family offers all year round in any of our stores or at matalan.co.uk. Our location, free convenient parking, 'everything under one roof' set up and free click and collect service are just some of the reasons why our customers love shopping at Matalan.



"From the day Matalan started back in 1985, to today over 30 years on, our mission has always stayed the same; to provide outstanding value for modern families. We take our time to listen, understand and evolve to fit changing modern family needs, always with an emphasis on providing the highest quality clothing and homeware for the lowest price. 12 million UK families each year trust us with their precious family budgets and to provide the range, style, quality and value that enable them to run a modern, happy, family home. It's no surprise then that we were recently awarded a prestigious Gold Award at the Mumsnet Family Friendly awards for the third year running."
Address: St James Retail Park, Grimbald Crag Way, Knaresborough HG5 8PZ, UK
Phone: 0333 004 4444
State: North Yorkshire
City: Knaresborough
Zip Code: HG5 8PZ

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Visited on 22/11/2022 to do our Christmas shopping, absolutely disgusted to receive a £100 parking fine for overstaying the 3hr maximum stay. You really should have a word with your landlord. No wonder Amazon is killing the High Street, not so much a shopping experience as a shopping nightmare!
All I can say is if you want a headache and blood pressure go through the roof do not order and collect at this store they get your orders mixed up and Christmas presents were lost on collection. A total shambles and will not shop there again.
Keep going in but always leaving empty handed. Not much for plus size at all, or the younger market. Much too much clothing for 40 year old music teachers and 60 year old women who go for long walks. Not much at all for younger, bigger women. Would rather shop in the men's section upstairs.
I visited this store on Sunday, first time since lockdown and I was hugely disappointed. The products on sale were fine but when it came to paying, it was chaos. No-one knew what they were doing hence an almighty queue. Please please bring back the girls on the tills. Until that happens I think I will be staying away.
Walked in walked out, a wide range of items and clothes.
Dear oh dear. All tills are now self service. What have you done Matalan? Saying that why are they all right hand bias as well. Not a good decision all round. Spoilt a nice hours shopping.
A clean store with free parking but it is shared with 4 + other stores so can be very busy. There is plenty of room to walk about and look at items but it's a shame that there are no plain coloured tights other than black/blue and sone tights ate scattered around the store so it's not easy to do d what you want. In my case I didn't find any plain grey 40 or 60 denier tights.
Staff friendly enough, far too hot in there, felt sorry for them on the tills that are at the back of the shop. Sizes in the trousers didn't match the sizes on the hanger, very annoying. Can't fault the price though, so overall average score.
Good selection of clothing and household goods. Service when going to pay wasn't brilliant; the person serving seemed unsure and hesitant with no smile and little or no eye contact although when shop floor staff were asked a question they were very helpful and informative.
Love Matalan, although only had medium bags so had to buy two, surely should always have large bags in stock. On returning home realised I had been charged twice for a single pair of joggers. Assistant was friendly but she should take more care when putting goods through tills. So was not happy at all
Comment on this business

Directions to Matalan with public transportation


St James Retail Park 120 meters
1
8
X1a
X1b
St James Retail Pk 140 meters
1
8
X1a
X1b
Grimbald Bridge 280 meters
1
8
X1a
Kelberdale 310 meters
8
Wetherby Road 500 meters
1
8

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