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Matalan

  1. Warrington
  2. Warrington Department Store

Reviews, get directions and contact details for Matalan

Matalan

Story

From the day Matalan started back in 1985, to today over 30 years on, our mission has always stayed the same; to provide outstanding value for modern families.
We take our time to listen, understand and evolve to fit changing modern family needs, always with an emphasis on providing the highest quality clothing and homeware for the lowest price. 12 million UK families each year trust us with their precious family budgets and to provide the range, style, quality and value that enable them to run a modern, happy, family home. It's no surprise then that we were recently awarded a prestigious Gold Award at the Mumsnet Family Friendly awards for the third year running.
Our free Matalan reward card gives our members access to the best family offers all year round in any of our stores or at matalan.co.uk. Our location, free convenient parking, 'everything under one roof' set up and free click and collect service are just some of the reasons why our customers love shopping at Matalan.

Address: Winwick Rd, Warrington WA2 8NU, UK
Phone: 0333 004 4444
ku.oc.enilnonalatam@sc
State: Warrington
City: Warrington
Zip Code: WA2 8NU

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Easy to access if you have a car, there's free parking and good opening hours. There is no need to go into the town centre these days, which is a shame, but these out of town retail parks offer everything I need and the town centres appear to be deliberately driving shoppers away.
I was told I could'nt buy a Black Tie because it didnt scan at the till. Even though there were others on the self and a price tag. I work in retail, there are ways to get around issues like that but they didnt seem to want to help.
Plenty of parking spaces, staff are nice, but the queue is always long as they mixed payment, collection and return at the same counter
******UPDATE******* 13TH DECEMBERnAfter a lengthy email communication back and forth with Matalan customer services I was told I unfortunately I couldnt have a refund but I could have a gift card for the value of the shoes £18nnI complained that this was inadequate after the treatment I received in store, and I'm not actually getting a refund....just the opportunity for Matalan to keep my money, and purchase something else that may break!nnI was then offered online voucher for 20% off. I declined....why would I want to spend more money at Matalan??? So, that's where we are...nnNo refund, I dont particularly want a gift card - I dont even want to set foot in there again- and I'm certainly not going to spend even more money online, discount or not!nn******************************************nnI came to store today to exchange a pair of shoes my son has had for a grand total of 17 days. The metal part of the zip used to pull up the actual zip had snapped off. I had proof of purchase, from 3rd November. The assistant manager was quite rude and refused an exchange which was what I wanted for a cheaper pair - originals in the size required not in stock and was refused on the grounds that the shoes were 'too worn'.my son is 11. He has learning difficulties and possesses a blue badge. Hes not exactly running marathons in these shoes! I would suggest if they look too worn after 17 days it comes down to poor quality of the shoe.nIn my opinion, the only worn looking part was the fleece upper, which, when constantly rubbing against socks, may arguably look bobbly. Soles were fine. The zip was the issue and no fault of mine. I rang head office, who said I should be refunded. Rang the store and was told be the supervisor she couldn't overrule her assistant manager's decision. I am so disgusted at this....I felt embarrassed in front of a whole queue of customers, and like I was the one with a problem for returning some shoes after 17 days. I stated I felt that this was unacceptable. The assistant manager looked like she couldnt care less. Its certainly made me reassess shopping there again. See photos for 'state of shoes' and repair subsequently made at home so my son can have some reasonable wear from these shoes.
Matalan Warrington offers a collection of budget-friendly formal dresses, making it an ideal destination for those looking to dress up without breaking the bank. Additionally, it provides affordable and stylish kids’ wear, making it a one-stop-shop for families.
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