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Matalan

  1. Peterborough
  2. Peterborough Department Store

Reviews, get directions and contact details for Matalan

Matalan

About

Inspirational products, range of choice , quality service. All at an AMAZING price. These are the things that make us special, different and competitive.

Story

From the day Matalan started back in 1985, to today over 30 years on, our mission has always stayed the same; to provide outstanding value for modern families.
We take our time to listen, understand and evolve to fit changing modern family needs, always with an emphasis on providing the highest quality clothing and homeware for the lowest price. 12 million UK families each year trust us with their precious family budgets and to provide the range, style, quality and value that enable them to run a modern, happy, family home. It's no surprise then that we were recently awarded a prestigious Gold Award at the Mumsnet Family Friendly awards for the third year running.
Our free Matalan reward card gives our members access to the best family offers all year round in any of our stores or at matalan.co.uk. Our location, free convenient parking, 'everything under one roof' set up and free click and collect service are just some of the reasons why our customers love shopping at Matalan.

Address: 2 Maskew Ave, Peterborough PE1 2HS, UK
Phone: 0333 004 4444
ku.oc.enilnonalatam@sc
State: Peterborough
City: Peterborough
Zip Code: PE1 2HS

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

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Reviews
I am clearly old now that this bothers me. Not sure if it's the customers who should feel ashamed or the team members stood around chatting. The whole place was a state. I thought I had walked into my child's bedroom. If you are a customer and you don't want something, please put it back where you got it from. If you are a team member please also do something. Imagine if this is the standard in a few years
When visiting the Matalan store at Maskew Avenue Peterboroughnplease be Aware when you are in the dressing area. As you enter the right side of first 3 dressing rooms.nThe camera directly reflects in the mirror .nThe manager has been uselessnWhen my husband spoke to her calmly and people around her she said the I have explained that the camera is fixed pointing the opposite side and not the dressing rooms . The camera is a 360 dome camera.nWhen asked the customers won’t have proof of what she is saying as we are undressing ourselves she said I have explained and there is nothing she can do. So we decided to email and put in formal complaint but the manager was very uncooperative to give her name or ID and said we have to take word for it . And she’s not comfortable in giving her name or IDnAnd said it’s not her problem .nnShe even said she wall is high enough if it’s high enough how can we see the camera from the mirror of the dressing room with closed door .nShe even said it will cost the company to remove the company .nVery pathetic behaviour, and unprofessional.nAs I walked around she was actually looking at the cameras from her computernShe ended up saying my husband is Targeting her . My question is do we know her in any way or form to do that .nAs its question about privacy .nWhen I went back in to question her words she used as I was with baby she said I am shouting at her I made her aware you have made me very upset and not said anything about how to resolve but instead said it’s not her problem . I guess it’s an easier way not to take any blame instead of any constructive solution or using words to calm the situation . Her attitude was very dismissive.nThere was others people shopping who realised and said they will email about this .nRest of the staff was fantastic.nI would like the management to take strict action . I am posting a picture’s.
Matalan in Peterborough is brilliant. The staff are friendly, welcoming, and always happy to help with sizes or style ideas. The store is tidy and well laid-out, making it easy to browse. Great mix of quality and value. Definitely one of my go-to shops in the area!
Visited the store thursday afternoon to find a suit for my autistic son, i asked a young girl, think her name was helena on her badge for some assistance as was unsure about sizing. She was a great help and so patient .Even brought a measuring tape for my son and helped us to understand the meaning of all the different measurements, unfortunately there wasn’t the correct sizing in store but thankfully she informed us about a matalan online shopping app which i wasn’t aware of and helped us navigate through it and find the correct size through which we did a home delivery, also helped made a new card and got 10% off stuff we bought instore. The store is very organised with a modern look and tills are easy to go through, also very impressed with all the home stock and prices are very reasonable, will definetly be returning more often
This Matalan is so good! We’ve been looking for red socks and new P.E bag for changing my clothes which are new stuff for my new high school. And also they improved the store by moving the checkout tills to the other side near the entrance/exit door which is now a exit from the tills and the old way is now only for emergency exit whilst the fitting rooms were moved too as the old one got replaced by an extention of the Mens aisle. Best store ever!
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