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Mann

  1. Swanley
  2. Swanley Real Estate Agency

Reviews, get directions and contact details for Mann

Mann
Address: Manse Parade, 1 London Road, Swanley BR8 8DA, UK
Phone: 01322 800196
State: Kent
City: Swanley
Zip Code: BR8 8DA

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

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related searches: Mann Dartford, Houses for sale Swanley, Zoopla, Rightmove
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Reviews
Jayne Dillon in the Swanley branch was fantastic. Sold my house within 2 months for a good price. She was always on the other end of the phone to help with any queries and made the whole experience easy. Would recommend her if you want to sell your property fast and for a good price.
7 years ago (01-04-2018)
I've nothing but good things to say about the 3 people I've dealt with at Mann. So far they have been brilliant. Amy and Ayse have all been very understanding and patient with me and helped to get the deal over the line before my deadline. Especially because it was quite a complicated arrangement I had been quite demanding. Rebecca particularly has gone above and beyond so far, very polite and responsive on email and phone and has been a pleasure to deal with. Look forward to working with them again.
7 years ago (30-04-2018)
There are 2 great members of staff who helped me with sorting out my first home purchase from start to finish. Jayne (Mann Swanley) is absolutely amazing and was always on top of making sure things were on track. James the financial consultant was a great help too. Thumbs up from me!
7 years ago (19-01-2018)
I would like to say a big thank you to Charlie at Mann Swanley for all of his patience and help he gave us while searching for some property's my partner and I were interested in. We would both like to thank you and we will definitely use Mann again due to your efforts, a couple of times Charlie has stayed passed his working hours so me and my partner could reach the property's in time after we had finished work. Once again many thanks Charlie.
7 years ago (24-01-2018)
Poor, very Poor, extremely Poor My Experience with the letting team is real example why the market need to be more closely regulated! We viewed a property that was in a very bad state. We received assurances that the Landlord would be carrying out all the necessary work to get the property up to the required standard. Clearly the agent wasn't monitoring the works to see if it was safe for human habitation. I revisited the property again and found works incomplete and parts of the electricity circuit alive and accessible by hand. I made this clear to the agent who called the landlord to ask for the builders telephone number. They were told that the builder did not speak any english so there was no point having it. I said to the agent that if the builder had no english then how did he obtain his British electrical certification - fair question I thought? I was told that it was not there concern but could we pay the deposit and first months rent. Reluctantly we agreed. So day of move in arrives and the property is in the same state. We are now effectively homeless as the tenancy on our other property ends the next day and we have no money to extend. I told the agent we were not willing to sign a contract for a house in that state and that we required our money back straight away so we could sort accommodation out. I was given a flat no and told that it takes 5 -7 working days for them to process the payment. I explained that I had worked in accounts and that was not the case as it can be processed instantly. They then offered 2 to 3 working days. I said no and asked for their accounts telephone number. I spoke with accounts and explained the fact that we were now effectively homeless and without funds could not rent anywhere. We discussed the CHAPS payment system that would pay the money but the accountant said he would need permission of the branch manager. He came back to me a few moments later and said the branch manager would not authorise the payment to us. So off to seek legal advice I go! Under advice I wrote a letter to the branch explaining that if they did not return the money I would be taking legal proceedings against them. I hand delivered the letter to ensure it was not lost. I then went on to Social Media and vented my frustrations and feeling of helplessness that my family were about to be dumped onto the street even though I had funds to rent - although being held by Mann Swanley. I have contacted BBC Watchdog and will be hearing from their researcher soon. The key thing is that this was all preventable. The warning markers were there and I had brought them to the agents attention and they had not bothered to investigate. The arrogance and dismissal of my request to have my money returned is beyond description. Clearly the only interest of the agent is their slice of the tenant cake. My venting on Social Media has paid off and we will have money returned first thing in the morning. We can stay in the current property as long as the rent is paid tomorrow morning. I will still be chasing the agent through the courts to recover the monies I have lost and expenses I have incurred not moving in on the agreed date. I hope that they don't turn up to court or pay the award. Then I will take great delight being at their office when the court bailiffs turn and remove furniture to be sold and watch the smug look of the agents face being wiped off.
7 years ago (28-03-2018)
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