Malmasion bar

Loved the hotel. Booked for a gig with my best friend we wanted somewhere to stay that was within walking distance of the venue, and central for shopping. The Malmaison is good for both. Booked a twin room, and requested a room away from the street and the elevator which they confirmed both had been honoured. They looked after our bags when we went for lunch again, confirming the room requests had been honoured. When we returned they thought we'd already checked in. We hadn't. They remembered our bags. Turns out they'd checked someone else into our booking with the same surname. They gave us a room very quickly, but I'm a little disappointed by this experience. I travel a lot and have never seen this happen elsewhere. The room was as we expected, the bathroom had a fabulous shower AND bath. We didn't stay for breakfast as that was overpriced and opted for a cafe not too far away in the northern quarter.

Wow I can't say enough about this great hotel. Warm and friendly very helpful staff amazing location. I was welcomed in by the amazing staff they were faultless nothing was too much . The reception staff are friendly and the breakfast crew was nice and friendly. The rooms were modern but also relaxing. Amazing breakfast Rooms: I loved my room it was very modern but also had a relaxed feel to it, The spacious loads of room to move around a nice bed and bathroom . Handy coffee and tea set up. Safety: The place felt very safe being in a big city. Walkability: Very close to the main station so access to other parts of the city and other locations was great

Had a lovely one night stay at this hotel, a 5 minute walk from the train station. Reception staff were very friendly and let us check in a little early. Room was a decent size and very clean, minor issue of there being no plug near the bedside to charge my phone. Bed was comfortable and sheets were soft. Breakfast was nice and a decent range of choice. However it was the two ladies on the bar who really stood out, Gallia and Suzie were exceptional and dealt with a guest who had a little too much to drink in a very professional manner. Smiling all the way through it. The door man Ozzy was friendly and gave us some great tips about nightlife near the hotel. These three staff members really made our stay great. All of them are a credit to the hotel.

The atmosphere good, the music, great the bartender impeccable. Jack handled the night with style and grace. As long as this venue keeps hiring jack they’ll be doing the right thing. Fantastic service from a fantastic person.Service: 5/5

Beautiful room. Phone didn't work so had to go down for room service. Images showed two chairs but room only had one so partner had to sit on the bed the whole time. Food was nice room service but garlic bread missing from lasagne and chutney missing from cheese platter. Still enjoyed the stay though.Rooms: 4/5

Great location and friendly staff. Rooms were comfortable with windows which could be opened even if only a little bit. Desk available in the room. Hairdryer, iron and ironing board also available. Breakfast delicious with cooked options available to order.

We didn't find this a friendly place and, given the price of a room there were details which had been overlooked. For example a chipped coffee mug, the TV had been securely tied to the wall so it was very difficult to angle it in order to watch it in bed, cold bathroom. Other aspects were pleasant - thick curtains which were needed as the windows were cold, unusual decor, room was clean. Good location for Picadilly Station.

Easy location to stay close to centre and the importantly the station. Big decent room, bed comfy however pillows flat and uncomfortable. The most annoying this is there are no plug sockets near the bed! None whatsoever so phone/watch etc has to be charged by the desk on the other side of the room!!

When I was looking at which hotel to book event space each month throughout 2022, I needed somewhere that reviewed well, had great boardroom facilities and provided excellent accomodation for guests of our events. The Malmaison in Manchester proved to be that hotel. I mainly dealt with the Meetings and Events Coordinator, Sarah. She was extremely helpful in getting the rooms and food sorted and always so friendly. Would definitely recommend to stay here :

Great cocktails. My room was a little tired though - some areas were quite dusty and the wet room took a very long time to drain and flooded the area by the toilet. It meant i had to ruin another towel to get back in and use the loo after showering. I like the greenness of this hotel though and that seems very thought through. Rooms: Ok. But a bit tired. I'd like a bit more light too but I think that's just the charm of the Malmaison to be so dark Walkability: Great to get into the town and Piccadilly train station Food & drinks: Food was average, as my burger was a bit burnt but the fries were lovely. the cocktails were fantastic too and unique