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Macys Lounge

  1. Cleethorpes
  2. Cleethorpes Cafe

Reviews, get directions and contact details for Macys Lounge

Macys Lounge
Address: 26 Sea View St, Cleethorpes DN35 8EZ, UK
Phone: 01472 602626
State: North East Lincolnshire
City: Cleethorpes
Zip Code: DN35 8EZ

opening times

Monday: 10:00 AM – 4:00 PM
Tuesday: 10:00 AM – 4:00 PM
Wednesday: 10:00 AM – 4:00 PM
Thursday: 9:30 AM – 12:00 AM
Friday: 9:30 AM – 12:00 AM
Saturday: 9:30 AM – 12:00 AM
Sunday: 10:00 AM – 4:00 PM

Update Info
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Reviews
I very recently had my 40th party at Macy’s. I made all the arrangements myself and dealt directly with Jess, the owner/manager. Positives were that the staff on the night of my party were extremely helpful and accommodating. They were polite And they had used the decorations I provided to make the rooms look lovely. Negatives- 1. Firstly I had booked and paid for my party from 7pm until midnight. On arrival to my party and not before I was informed that the bar closes at 11pm and not midnight. I questioned this with the staff and they assured me it would not be open after 11pm but I then had time after for guests to finish drinks and for the room to be cleared. At 10.45pm last orders was called and the lights in the venue were switched on. Most guests assumed they had to leave at that time. Therefore my party was really an hour shorter than I had been led to believe. 2. I had paid to have a buffet and told management at the time of booking that I would be expecting 80 guests. I was told that there would be plenty of food and it would be replenished until no more food was needed. In reality, less than 75% if the guests actually ate at the party as there was not enough food to do around. The buffet table was empty within 30 mins of the food being put out and it was not replenished at all. This was quite embarrassing as I had told all guests there would be food at the party. I didn’t even see the buffet myself. The people that did eat said that there wasn’t much so they only took a small amount of food, but, the food was delicious. 3. I had paid extra to have the full use of the restaurants upstairs function room. On my arrival to the party, I realised that the upstairs bar was not open. If guests wanted to sit upstairs they would Have to come downstairs for the bar. I was not informed at the time of booking that this would be the case. I had assumed that by paying extra for the use of the room, it would be a functioning room and not just used for extra seating. As it was, only the children used the room and I would have been as well not having the room at all. My party was on Saturday 10th March, I did email on Monday 12th March regarding these issues, I had no response. The following Monday 19th March I went to see the manager. She apologised and said she would speak to the staff about turning the lights on early. The response to the food issue the biggest issue was that I should Have asked for more at the time, and I was told that the upstairs bar never opens and she was sorry she didn’t inform me of this. All in all, I feel I paid a lot of money and certainly didn’t get my money’s worth. I paid £450 for the use of 2 bar staff, one kitchen staff and one room for 4 hours and a buffet that catered for approx 25 people. Again, the staff in the night were lovely but I would definitely not recommend having a party at Macy’s.
Very good food and excellent service, very well recommended A+
Good cooked English Breakfast very obliging good friendly service. Cozy & warm but Decor & surroundings looking a little tired though..
Absolutely enjoyed my visit to this restaurant. The waitresses were very polite and helpful and the food was amazing. I would recommend it.
My sister and I often have lunch here. Warm friendly atmosphere. A good selection of lunchtime meals on the menu
Good food and service, looking a bit shabby these days.
Great place to chill out with either a drink or a bite to eat. Lovely friendly staff who make you feel very welcome.
Good tasty food, good portions, great friendly staff
Booked afternoon tea for 6, turned up and the place was shut. No phone call telling us they wouldn’t be open even after taking our booking
our experience was excellent most accommodating to my two grandchildren who are one and 9 months good food excellent service wonderful experience thankyou
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