A good M&S Foodhall, I can get most things I need from here when I’m staying self-catering in Exmouth. The food’s always good-quality and a decent wine selection. Handy to be able to pick up M&S online orders from this store and to return items too.
Large size Food hall situated just outside the town centre adjacent to the Railway station, step free access via ramp entrance, in store cafe, floristry, coffee to go, fresh bakery, 6 self service tills as well of manned tills however only one was open during my visit.
I went into the store today specifically to buy some rhubarb to make a crumble however the store did not seem to have any. Just to be sure I asked a friendly staff member if they had any in stock. She left her duty of reducing items to help me find any rhubarb and when she couldn’t I told her it was fine and that I would buy apples instead, she insisted however that she would check with her colleague so I would have a definite answer. I followed her to her colleague and her colleague said they unfortunately do not have rhubarb in stock as it is going out of season fair enough and she gave an alternative of tinned rhubarb or to pair blackberries with my apples. I managed to see her name tag as Lena however I didn’t get the name of the first girl that assisted me. I would just like to say that this whole interaction was so lovely and although I didn’t leave with my rhubarb, I left a happy customer due to the outstanding customer service that had been provided. Thank you Lena and younger girl with dark curly hair.
Normal M&S Food, so decent quality, but beware the car parking.nThis is a busy store, especially during the summer season and by the time you’ve done a decent weekly shop and queued to pay, you can risk getting close to the 1 hour parking limit. Going over the time limit will cost you an £80 fine. The carpark is independently run and it is easy to miss the signage. Not impressed that M&S chose to operate in this way.
Really useful store and very pleasant after the facelift but the self serve tills are a nightmare. Only one takes cash which doesn’t stop people paying by card using it. And exactly how long can people take checking out a couple of items? Self serve tills and a predominately geriatric customer base do not mix!
Directions to M&S Exmouth Royal Avenue Foodhall with public transportation
Marine Way
30 meters
7
Exmouth
30 meters
GWR
Leisure Centre
90 meters
95
Savoy Cinema
180 meters
157
357
57
58
99E
BC26
Savoy Cinema
190 meters
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