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LloydsPharmacy

  1. Kidderminster
  2. Kidderminster Pharmacy

Reviews, get directions and contact details for LloydsPharmacy

LloydsPharmacy
"LloydsPharmacy is a leading community pharmacy and healthcare provider in the UK, that endeavours to manage, prevent, treat and support your health and chronic conditions. We partner with the NHS and local healthcare providers to develop and deliver healthcare services nationwide in over 1,440 stores, brought to you by friendly and knowledgeable healthcare professionals."
Address: Swan Centre, Bull Ring, Kidderminster DY10 2AZ, UK
Phone: 01562 754455
State: Worcestershire
City: Kidderminster
Zip Code: DY10 2AZ

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: Closed

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Reviews
Went into the branch today to buy some over the counter item... I was approach by a young girl... First thing she said was 'do you have a prescription to collect' my reply was no I need to buy something over the counter... To which her reply was I'm not serving over the counter items... To which my reply was 'oh why' her reply was' because I'm not'... Great customer service!!! NOT... No reason at all... I looked at my friend and just said how rude... And walked away.. Staff training comes to mind...
I have to question, does the phone actually work there? But then again when I've been into the store, I have to question, does anyone actually work there! I don't live in Kidderminster, but the experience of this Lloyd's is the opposite to my home branch. Sort it out, or resign!
Sorry to see the poor reviews. I think most pharmacies are difficult to call & have a queue for service. We've used this one since my husband needed regular cancer medication 2 years ago. I always have polite, helpful service though I agree sometimes staff don't spot you at the counter. They are usually busy though, not standing around. There is staff shortage covid & pressure I suspect but they do work hard. My call today took 2 rings & my meds ready for collection following the request 48 hrs ago. I can recommend the service and especially the lengthy opening hours, which are a godsend.
Not recommend poor service tried to call to see if medication was ready no one could pick up the phone thus has happened more than once. Received a message to say medications are ready only to get there and its not all ready this happened the following day then on the 3rd day I got no message, 3 consecutive days I had to go to the chemist to pick up 3 single items. Did not have my medication in had to order it in should of had a message to say they have arrived did not receive went down and luckily it was ready. I only recommend 1 member if staff and that is the pharmacist Nick
Usually not too bad unless you are at the counter waiting to be served and noone comes to you as there behind a corner but tried calling up multiple times to see if my medication is ready to collect and no answer, 4th time of calling and the line picks up but I get a high pitched ring in my ear and nobody talking so I hung up and tried again and once again no answer. SORT IT OUT
Sadly the service is not good enough. You can stand waiting for a long time with some staff ignoring you. Most staff are lovely. Really polite and helpful but it’s painful trying to get served.
If i could give 0 stars i would but you have to give 1 star to be able to post this review this pharmacy is terrible there phone line has not been in use for the last year or more i've tried to phone on numerous occasions but no answer its not wright get it sorted
Had a cholesterol test at the Lloyds in Sainsburys at the Kidderminster store. All appeared to go well and the staff member said my results would be emailed to me and my doctor. No results ever appeared and when i finally managed to get them on the phone the man i spoke to could not find the paper work and had no idea what was going on. Total waste of £18 - find somewhere else for your tests if you want to see a result!
Been trying to call to chase up a prescription but Lloyd's pharmacy don't answer the phone. I've been trying all day. Don't bother trying to call
Going to have to change which pharmacy we use. They mess up nearly every repeat prescription that I order for my grandad. Really poorly ran.
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