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Reviews, get directions and contact details for Lion Garage (Bedlington) Ltd

Lion Garage (Bedlington) Ltd
Address: Front Street, Bedlington NE22 5TZ, UK
Phone: 01670 828505
State: Northumberland
City: Bedlington
Zip Code: NE22 5TZ

opening times

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
I have used this garage for a long time and in 48 years of running cars I have to say that this is one of the most professional and obliging garages I have ever used. In my experience John and his team of highly skilled technicians will bend over backwards to oblige. I have just read the comments posted by another customer who in my opinion appears to be the instigator of his own folly. At the end of the day this is a business with overheads that have to be paid for to survive and continue to provide us with the first class service I have always found them to provide.They provide a high standard of service at a reasonable cost and nothing is too much trouble. I would recommend this garage in an instant.
7 years ago (06-04-2018)
Initially, I was happy with how the staff is friendly although the price came much higher than expected. However, parts were not available from the garage's suppliers so I had to wait for another day. The garage kindly offered me a courtesy car which was old and nearly had no fuel. Although they said the fuel is low but I could not believe that a professional garage to give a car with less than 20p of fuel. I missed the close petrol station and the car could not drive for even 2 miles. I took off three stars, one for each of the following reasons: 1) Putting myself at high risk by giving me a courtesy car with none of braking light working. 2) Charging me for the petrol they put in their own car (although I left the car with much more petrol than I took it with) and time for fixing the problem they were part of although when I rang the grage for help they did not say there would be a charge for this and I already have full recovery so I could use it. 3) I raised all my concerns to the front desk when I collected my car and almost no response or apologies were given apart from "will let the team knows". John, Thank you for replying to my concerns however as I said earlier, why did not your staff mention about the charge when I called the garage? I could easily call my recovery which would not cost me anything? Secondly, I was expecting an explanation to these concerns from the management when I raised them but you only took time to reply when they become available to the public.
7 years ago (22-03-2018)
Excellent customer service.. fast and reliable work. And really good rates for the work they do. Thank you
8 years ago (25-08-2017)
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