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Link Homes Property Managers

  1. Falkirk
  2. Callander Park

Reviews, get directions and contact details for Link Homes Property Managers

"Link Housing Association is one of the largest organisations of its kind in Scotland.It provides quality housing management services to more than 10,000 people and families across Scotland."
Address: Link Homes, Watling House, Callendar Business Park, Falkirk FK1 1XR, UK
Phone: 01324 417177
State: Falkirk
City: Falkirk
Zip Code: FK1 1XR

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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related searches: Link housing available properties, Link Housing rent, Link Housing complaints, Link Housing contact number, Link Housing Facebook, Link Housing repairs, Link Housing login, Link Housing email
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Reviews
It's been a month now. Im of work with mental health. I have the flat below me constantly making noise which vibrates through the building. I have put my concerns forward and they say they will look into it, but again housing officer is ignoring me. Haven't had a visit from Link in the pass 4 years to view their property.
If I could give a NO STAR i would!!! Since they took over from welso they are no better they are worse .. sent a email as I thought it would be quicker as I was number 28 in the que.. how wrong was I email sent got reply back 5 days later.. and I’m still waiting on the repairs to be done one month later and still not done. But you’re expected to pay your rent but the services are not getting done. Your mean to be looking after your residents and it’s your responsibility to make sure the repairs are done..
I have been with Link/Curb now for over a year and it’s been nothing shocking! My house had asbestos through out the whole property which was brought to there attention when we first moved in. In October 2022 we had a bad leak from our roof in our spare room. We reported it and Link/Curb sent out someone to have a look. Their tradesman refused to fix or take ceiling down because he said there was asbestos in the ceiling. The house was tested and turned out every room had asbestos in it! It took till March for them to do anything in the house and left me and my partner in that house from October 2022 to March 2023 with the damaged walls and ceilings where the asbestos was. I’ve been passed pillar to post from my housing officer Pamela, some guy called Kieran and now a managing director called David Mackenzie who has just fell of the face of the earth after promising to phone me back days ago. We have been decanted from our house now. Curb/Link used Saltire roofing and building from Edinburgh who came in and destroyed my flooring. They also tried to do the plasterboard on the ceiling of my living room which was made up of loads and loads of off cuts from previous jobs! I can never get a straight answer from any of the management or housing officer! My house is still a shell with no end sight
They've repeatedly shown me they don't know what they're doing. Excessively bureaucratic. And our current housing officer Cherry is someone I simply never want to deal with again. In fact she's barred from this property, I just won't let her in.
Quick and efficient letting officers. Everytime I require assistance they are very helpful and polite. Gave us a lovely wee house, 2 bedroom at ground floor that is actually cheaper than our private let one bedroom at 2nd floor. Very happy with their service !!
Contacted customer care on Friday regarding repair work to be carried out on Monday the 14th November at my tenancy as a consequence of the poor quality of service and standards used by Curb employees in my tenancy to do rewiring and joinery between the 5th of August and the 23rd of August 2022. After a call from Mark Higgins an electrician based at Bathgate in which he said he had no plan of action on how the work will be done including the new rewiring and no proper estimate of how long the work will take and that he was bringing two unidentified people with him to do the work instead of the originally agreed one I sent an email to link housing customer care cancelling the scheduled appointment for another date. In the meantime this will give Emma Kilpatrick housing officer for my area the opportunity to properly communicate with Mark Higgins and explain the further issues at my tenancy and come up with a proper plan of action to rectify the twenty issues caused by curb with a proper estimate of how long the work will take, the identity of the people doing the work and their role. I have also requested that under no circumstances will I allow any more than two employees in my tenancy at any given time for security reasons something Mark Higgins has a problem with. It is over two months now since curb and Mitar were responsible for destroying my tenancy with poor quality and standards including damage to my washing machine and the theft of personal property and I am still waiting for the work to begin. If this is what you call customer service then think again.
Worst for repairs wait months and when they are done there half done either that they turn up and don't have parts and arrange 3 months later quick enough to jump on the phone if your rent a day late. If I could award no starts i would
Link will make you sign a tenancy agreement outlining all the rules you're supposed to follow but won't enforce them when dealing with anti social tenants. They constantly pass the buck to Police Scotland and expect you to waste their time instead of Link actually dealing with their own tenants. Link will be very quick to deal with issues until you've lived there for over a month then they'll stop caring. You'll constantly have to chase them up to get repairs done and can be waiting anywhere from a couple of weeks to a couple of months to get something fixed....then it won't even get fixed right the first or second time. They'll be very good at chasing you about important maintaince checks that need carried out on the property i.e boiler maintenance or electrical checks then send people who don't actually do all the checks required. Be careful if you're like myself and have very limited housing options as you may be stuck dealing with this lot for years to come. *and before anyone from Link comments on this review apologising and saying for me to contact them I have...multiple times over the years.
Can’t really blame link for the defects in my flat, but for a brand new build, it’s been horrendous from day one - x2 gas leaks, now a flood under the bath due to pipes not being tightened properly, which has leaked into x2 other rooms under the floors, resulting in brand new vynal/carpets now ruined, which cost me a fortune, and the whole place now stinks of dampness! to be honest, too many other defects to list here. if Link offer you a property that has been built by Dundas - RUN!! Dundas take responsibility for nothing - they send ‘people’ out - that don’t seem to fix anything - and you will need to take plenty time off work, as I have had to do over the past few months, and any damage to your property they have caused they take no responsibility for it, and will probably ask you to claim your own insurance! For the rent Link charge, Im sure we could have a nice private let somewhere, with much less hassle
Not the best when it comes to repairs on the property. But quick enough to get Electrical and boiler checks done.
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