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Leeds District Probate Registry

  1. Leeds
  2. West Yorkshire Courthouse
  3. Knottingley Courthouse
  4. Leeds Courthouse
  5. Ossett Courthouse

Reviews, get directions and contact details for Leeds District Probate Registry

Address: 31 York Pl, Leeds LS1 2ED, UK
Phone: 0113 389 6133
State: West Yorkshire
City: Leeds
Zip Code: LS1 2ED

opening times

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Zero Stars! On hold for 30 mins then cut off. Have tried 4 times now!! Still no answer! Have emailed both Leeds and Newcastle departments but had no reply! Only wanted sealed copies of my late Dads probate and Will. Sent forms and a postal order, they sent form back saying no payment enclosed but on checking with Royal Mail, it had been banked 3 weeks beforehand!! Useless service!!
No stars. I can't even access this service. My dad died and I simply want to know whether he left a will or not. The voice prompts are inaudible, and you are left hanging on the phone for hours. What a hopeless service.
Absolutely appalling, its shocking how non existent this service is, the telephone automation is inaudible. call auto hang up. No email service or electronic contact service. a complete disgrace.
Constantly hanging on phone then cut off. Very quick to pay in your cheques. If I wanted to be syncical I'd say this is a scam. Off to bank tomorrow to request a refund.
At an emotional stressful time all we need is hanging on forever and no one answering your call..Rubbish service! Agree with other comments!
How in the world have I waited months only then to be sent someone else's will .... How can you send 4 copies of a will belonging to someone else that's absolutely disgusting shows a real lack of care, don't you think having to apply for these forms are hard enough without you clowns sending the wrong details and now going to have to start it all over again and wait 6 months for something that should take a week, can't wait until Monday to rip someone a new one Hang you heads in shame
Absolutely pathetic service...their pathetic behaviour has allowed fraud on various peoples estates time and time again...the most useless and pointless service ever...these guys need to all hang themselves...and all leave wills...that no one will deal with ever...useless rude staff...and mistake after mistake after mistake....been 5 years since death...and still not done one thing right...fire all the staff...especially Richard Redgrave....Catherine Foster...Clare Husband....Barnaby Alcock....Miss A Lee....absolute rubbish.
Shameful. Why should it take 14 weeks to process the paperwork? When I went in to give the papers I was told a month. Then after weeks of ringing I was told they were 9 weeks behind. Then as they are no longer answering the phone I went into the office to be told 14 weeks!!! This is not acceptable. The government make the rules about probate and nothing can be done without the Grant. They should make the process for grieving families as quick as possible. They have their money for the process. Its a disgrace If they are so short staffed and behind, introduce bonus schemes so the staff will work longer hours or weekends. Stop putting grieving families lives on hold with your inefficiency.
Appalling customer service - request NOT actioned as at 25th of June 2021 despite office copy grant being requested 21st of April 2021 - not actual Probate request - merely sealed office copy grant. Considering that these matters are attached to estates and bereavement this is wholly unacceptable. If I could give this NO stars I would do that.
I'm struggling to give this service even one star! I rang in to make a payment - something you have to do before they will even take the probate application - at 2.54pm. The web info says they are open until 4pm. Lots of time I thought. The woman who answered said they were very busy and could I ring back in 5 mins. Five mins later I got a ring tone and no answer on two goes. The third go someone answered the phone and transferred me to a phone line for DX Deliveries in London. When I rang back again I spoke to the original woman who blithely informed me that the payment line closed at 3pm! A clear case of her fobbing me off then. When I challenged her about it she could only parrot that the lines were very busy and to phone back between 9.30am - 3pm the next day. It's hard enough to be dealing with a bereavement. And the paperwork of an estate. But it's worse to be met with rotten customer service from an insensitive, lazy person trying not to do her job. 25 mins later I'm stuck with calling back tomorrow. Or making the trek to my bank to get a cheque who uses them nowadays before I can submit these papers that are vital for the estate & tax.
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