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About

Welcome to the official Facebook page for The Shard, London's newest iconic landmark and the tallest building in western Europe!

Story

The iconic Shard, at 310m high (1,016 ft), is Europe’s first vertical town. Designed by Renzo Piano, its 72 floors comprise a 26-floor office complex, three world-class restaurants, a 19-floor five-star Shangri-La Hotel, 13 floors of exclusive residential apartments and the UK’s highest viewing galleries.

The Shard is the tallest building in the European Union and was opened to the public on 1 February 2013.

The Shard is jointly owned by the State of Qatar and the Sellar Property Group.

HOUSE RULES

Welcome to The Shard, in the heart of London Bridge. We hope our Facebook page can be a place where our community can feel free to express their feelings and opinions about The Shard or share their experiences with our building, our businesses or our neighbourhood.
We welcome feedback, both positive and negative, and we aim to respond to comments that necessitate an answer promptly. Our Facebook house rules are designed to serve as a guideline to ensure our online community can enjoy our Facebook page in a pleasant environment.

Guidelines

First of all, we ask that you please use polite language and tone at all times. Please be mindful that our page attracts a wide audience and we ask that your comments are respectful and on-topic.

It’s the policy of The Shard’s Facebook team that we don’t normally moderate Facebook posts, but we won’t tolerate abusive language, disruptive behaviour or illegal or objectionable content. This includes any material which might be defamatory, offensive, infringing, obscene, lewd, pornographic, violent, abusive, insulting, threatening, harassing, discriminatory, blasphemous, indecent or otherwise unlawful or objectionable. It also includes any material which is aggressive, argumentative or likely to be construed as bullying. No spamming or repetition, please, nor off-topic material in subject-specific threads or areas.

We also will not tolerate language, content, postings or links that we consider racist, sexist, homophobic or grossly off-topic. If we consider a posting to fit any of these categories, it will be removed from our Facebook page.

Get in Touch

There’s a chance we might miss something, so if you are concerned that a user is breaking these rules on our Facebook page, please do let us know. Or if you feel we’ve hidden your post unnecessarily, we’re happy to provide an explanation. You can message us directly via this Facebook page or you can email us via [email protected].

And do please keep in mind that the comments expressed within our Facebook page, unless an official post from The Shard, come from you – our community of fans – and do not necessarily reflect the opinion of The Shard.