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Reviews, get directions and contact details for Krispy Kreme

Krispy Kreme
"The home of the Original Glazed doughnut and great coffee since 1937! Always made fresh daily, hand crafted and hand finished doughnuts for delicious, melt-in-your-mouth moments! Choose from double dozens, doughnut bundles, towers, wedding doughnuts, birthday doughnuts and personalised doughnuts. Order online for Click and Collect or visit is in shop today!"
Address: 81 Friargate Walk Saint Georges Shopping Centre , Preston PR1 2NQ, LAN, GB
Phone: 01772 253294
State: LAN
City: Preston
Zip Code: PR1 2NQ

opening times

Monday: 08:30-18:00
Tuesday: 08:30-18:00
Wednesday: 08:30-18:00
Thursday: 08:30-18:00
Friday: 08:30-18:00
Saturday: 08:30-18:00
Sunday: 10:00-17:30


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Reviews
Not only were the doughnuts delicious, but the customer service I received from Nicola was outstanding. She went over and above describing all the new fillings and flavours and her knowledge of the product was first class. This was my first visit to this outlet in St George's Shopping Centre in Preston and it was an excellent experience.......thank you!
Totally agree with a previous reviewer about the black haired woman, think her name is nicola, made my daughter feel stupid by telling her she cant have the 12 box that she had enough 'smiles' for, she then proceeded to ring customer service as my daughter stood there as she could have 'BOUGHT THOSE CODES OFF EBAY!!!' needless to say customer service told her there was nothing about her account that would suggest any wrong doing as I spoke to the exact same advisor later on who had spoken to the black haired woman, I have raised a complaint about it all as my area manager buys a lot of these doughnuts for meetings and saves the codes for us so we dont 'buy them off ebay' or get them any other way than paying for them, this woman needs to get a job that doesn't include customers as she's always been rude with me too, the staff in Blackburn are so much nicer, I will add pictures later if I can of all the doughnuts in the last meeting but ill make sure my company doesnt spend another penny on these, we'll go back to buying cakes that we used to buy
Got a birthday and a sign up donut, this one black haired woman, whom is fairly large to say the least, and manager refused to serve me after making a new account, then she bans it then complains I made another on the spot after she banned it previously Sarcastically sang happy birthday and pestered me into buying a coffee Then proceeded to eat a donut in front of me There is a nice blonde woman how ever who let me finally have a birthday in peace and memorable And then it all happened again the next day
Krispy Kreme's service was outstanding! The friendly staff made my day by helping me decide on the best donut. Quick, courteous, and delicious. Can't ask for more!
Lovely service, I've been a few times, always a smile no rush to choose. Asked if we had a blue light card, and of the special offers.
Krispy Kreme St. George's Preston exceeded my expectations with outstanding customer service. Alongside enjoying a delightful latte, I received a complimentary doughnut for completing a feedback survey. Zena and Becca stood out with their exceptional service—they were helpful, kind, and charming, making me feel genuinely valued as a customer. Their warmth and attentiveness created a welcoming atmosphere, ensuring a memorable and enjoyable experience. I left feeling appreciated and eager to return, a testament to the power of exceptional customer service.
great customer service 5* , the lady who works there is very kind and goes out of her way to help , thank youFood: 5/5
Nice cafe to relax for 20 to 30 minutes whilst having a nice coffeesFood: 5/5
What a well kept and pleasant store to use. First off the doughnuts are in a league of their own, nothing compares, they have a very popular and delicious Vegan range too, id read so much about them j just had to try. Beautiful. The store and toilets were extremely clean and the staff are so welcoming and tell all about the offers they have etc. lovely place, we stayed for over an hour and bought two lots of coffees as it was raining outside, great little shopping centre too.
As a keen donut enjoyer, I was rather excited to try Krispy Kreme Preston, however it soon took a sinister turn. Upon entry one of the workers clearly an avid donut enjoyer pulled a face at me - tragic that she had to do her job. As I approached the counter I informed the lady that it was my birthday and I had a free birthday donut to claim on my Krispy Kreme account. Upon hearing this news she got very disgruntled and decided to refuse to serve me. This was deeply disappointing! Luckily I was able to return the next day with a new account and another birthday donut to claim. On this occasion I was served by a lovely young woman who was more than happy to serve me. Over the next few days I returned with plenty of new accounts, only daring to venture in and claim my birthday donut when certain workers were on shift. In the future I will stick to Blackpool Krispy Kreme where I am welcome to celebrate as many birthdays as I see fit without question.
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