Knowsley Mutual Credit Union

Reviews, get directions and contact details for Knowsley Mutual Credit Union

"Saving and borrowing for people living or working in Liverpool, Knowsley, Sefton or West Lancs."

Address: 11 Market Square, Kirkby, Liverpool L32 8RG, UK

Website

State: Merseyside

City: Liverpool

Zip Code: L32 8RG

opening times

Monday: 9:30 AM – 4:30 PM
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 9:30 AM – 4:30 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

The staff at knowsley credit union are rude and have a bad attitude they way they speak to customers is absolutely appalling. They act like its there money and argue with there customers when asked simple questions. Everytime I call about simple questions they are not friendly. The time to get your load is appalling also . 2 weeks is not acceptable.  An there reply is always they are bissy. . I would not recommend anyone to use this company.  Do not let them have your money. Its a scam 10 years iv been with them. They take ten pence a week also . You can't with draw anything less than ten pound as you have to leave 5 pounds in to keep ya account open so they make off your money.

Getting any form of reply from these people is near to impossible. The guy i had dealings with, in effect, lied to me. 9 months down the road and I'm still waiting for any kind of reply. Wanted to give zero stars. This outfit let me down totally when i needed help the most. I wonder if i will get reply now.

Joke of a company, promises after promises they would be in touch before Christmas carried on chasing after application was placed the start of December finally got response on 8/1/24.

Never ever have i encountered such a prompt, polite and patient member of staff as "Greg", somewhere in the enquiries dept. His responses via email - all i can say is he is so fast i wish i could type as fast as him!!! A true asset to the company in every way. I hope he gets recognized and appreciated by the boss, he certainly should do. Thank you Greg for your patience, time, understanding and prompt replies. Amazing.

Brilliant “Would be lost without!! "Member for several years' get homemaker loans twice yearly' the repayments are deducted from my child benefit weekly. Always receive prompt polite friendly & helpful service from staffHighlyRecommend

They said once we are down to top up level we. Can appy for homaker top ups I can't see them not giving them or they be none of us left the staff are lovely definitely the 2 girls both were are u doing easter top ups??

Thought it was supposed to help local people become more money-wise and frugal. Truth is, saving the credit union cost me 10p a week to save, then was asked to pay £1.00 per month to go into some competition. So, to save a few hundred quid, cost me £17.20p a year. I closed the account and moved the savings to the Post Office and now earn a small bit of interest a year instead of being fleeced. Place is used by people to get loans, sure its better than most APR rates but still expensive. There are enough poor people in Kirkby to keep them busy.

Why the bad reviews i have been with these years the snaff are lovely they cant  answer phones because there busy we all get busy at times. Give them a chance

Full of promises.was excepted for a small loan at Xmas.looking forward to getting grandkids present.got phone call 2 days before Xmas to say it had been refused when they told me it would be in my account before Xmas.i had previously had a loan which was fully paid back without problems.there full of crap.love to meet the person who decided they went giving me the loan which had passed

Whilst I totally agree credit union are a good resource for people The staff in Kirkby are rude and obnoxious made to feel that you are taking from there pocket especially towards young ladies who rely on there top ups made to feel like there on the scrounge absolutely disgusting

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Knowsley Mutual Credit Union

Reviews, get directions and contact details for Knowsley Mutual Credit Union

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