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Kids Cavern

  1. Liverpool
  2. Kirkby Shoe Store

Reviews, get directions and contact details for Kids Cavern

"Luxury Designer Boutique Kids & Babies Clothes & Shoes. Newborn - 16 Years"
Address: 24 St Chad's Dr, Liverpool L32 8UJ, UK
Phone: 0151 548 1587
State: Merseyside
City: Liverpool
Zip Code: L32 8UJ

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Reviews
An amazing branded shop with a good variety of brands. I purchased many kids' clothes as they had a 70% discount. Some staff members were not very friendly, but overall, I was happy with my shopping experience.
Placed an order that I needed before the end of the week. Once I ordered , foolishly read all the reviews about poor delivery and service. Called the store, spoke to a helpful lady who said they have my item in stock so she will process for delivery within 24-48 hours. Received via DPD as next day delivery so within the 24 hours! Item as expected.
Can’t help but say that every time I go in this store the staff are so up themselves it takes my breathe away, you’re treated as if you’re a hinderance for even asking a question over a size or you just get looked at up and down. It’s really sad as they would probably do so much better in sales for having friendlier staff! I’m not one to write reviews but this has happened to me on 2 separate occasions ... it’s really bad considering the money we all spend on our children in there. I’m a business owner and if I knew any of my staff conducted themselves like the way the women do at kids cavern they would be dismissed in a heart beat! Safe to say I won’t be buying from this store again ... same feeling everytime I walk out of there after easily spending £500+
Poor service. I ordered three swimming costumes online and received confirmation they had been ordered and the money taken from my account. A week later I was refunded - no email explaining why or apology.
Absolute rubbish service. Received email saying items dispatched a week ago. Rang royal mail to find out only to be told they haven't received the parcel yet. Been trying to call them but no answer over a week. Will not be using this company as there is far better places
Only my wife and one other couple at till. 3 tills only one operating. 7 staff 3 behind the till rest on shop floor and my wife was waiting 10 minutes and nobody aproched or said anything. More staff than shoppers as the shop was empty. No customer service what ever. Not a cheap shop either.
Made an online order not received any tracking email or any information. Tried calling tried emailing still not heard anything back stay far away from this scam company
Not friendly staff and a bit rude
great kids shop, could burst your bank account but they have good deals just now so worth a visit if you go know!!!????
god i absolutly love this place!! my fella hates how much i spend in here. with me having a boy, nothing looks nice on him unless its designer! being from liverpool, thats what its mainly about and ive yet to find a shop whos as cheap as this one too! ill be a life long customer thats for sure
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