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Reviews, get directions and contact details for KFC

KFC
Address: 127 Liverpool Rd, Newcastle-under-Lyme, Stoke-on-Trent ST5 9ER, UK
Phone: 01782 614991
State: Staffordshire
City: Stoke-on-Trent
Zip Code: ST5 9ER

opening times

Monday: 10:30 AM – 11:00 PM
Tuesday: 10:30 AM – 11:00 PM
Wednesday: 10:30 AM – 11:00 PM
Thursday: 10:30 AM – 11:00 PM
Friday: 10:30 AM – 11:00 PM
Saturday: 10:30 AM – 11:00 PM
Sunday: 10:30 AM – 11:00 PM


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Reviews
Too much big soundnToo much freezing insidenClan yesnFood all small portion like for children
amazing food great customer service from abi 10/10 overall
Left waiting without even being acknowledged for about 10 minutes whilst 2 staff did 1 order and prepped some delivery ones, finally served to be told they prefer you to use the self service, had to point out it doesn't allow preference options/requests, so asked if any breast pieces were available to be given a blank stare whilst the girl showed me several thighs to see if that's what I wanted... How can you work in a fried chicken shop and not know the basic cuts of meat?nDidn't even bother attempting to order anything by this point and just left, absolute shambles and lack of any product knowledge or customer training evident.nThe only reason I even go in store is the amount of times attempting to order via delivery to end up with missed/wrong items.nShockingly poorly run store.
First time using the drive thru here and it wasn't good. Ordered a large popcorn chicken box and got given a medium. Our rice box meal was missing a extra chicken tender. The servers were polite and friendly but that doesn't make up for the order being short. Won't be going back!
This is the third time I have had a takeaway from here and drove home 20 minutes away and had sides missing from my order. I don’t bother ringing as what are they going to do? Suggest I collect and drive back. They always miss the gravy, won’t be going back there now had enough
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