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Karwan Restaurant

  1. Southall
  2. Southall Restaurant

Reviews, get directions and contact details for Karwan Restaurant

Karwan Restaurant
Relaxed bi-level eatery with a terrace serving traditional Afghan small plates, grills & entrees.
Address: 29-31 Featherstone Rd, Southall UB2 5AB, UK
Phone: 020 8893 5270
State: Greater London
City: Southall
Zip Code: UB2 5AB

opening times

Monday: 12:00 PM – 12:00 AM
Tuesday: 12:00 PM – 12:00 AM
Wednesday: 12:00 PM – 12:00 AM
Thursday: 12:00 PM – 12:00 AM
Friday: 12:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: 12:00 PM – 12:00 AM

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Reviews
Amazing experience from start to finish. The food was absolutely delicious—full of flavour and beautifully prepared. You can really tell they care about quality and authenticity.nnThe seating area is beautiful and very comfortable, creating a warm and welcoming atmosphere that makes you want to stay longer. The service was also excellent—friendly and professional.nnIf you go, you must try their Chopan Kebab, Chapli Kebab, and Sheer Yakh — they were absolutely outstanding and full of rich, authentic flavors.nnHighly recommend this place if you're looking for great food and a wonderful dining experience!
I've been here several times with groups from 8-20 people and they are always accommodating I do suggest tooting dor bigger groups. The staff are polite, attentive and friendly. The food portions are generous and often feed more people than the suggestion on the menu. The food is amazing, good variety, always freshly cooked and service is fairly prompt, even qith big groups. They've renovated and so there's now back support the whole way around the carpet areas and the table areas are more comfortable too. I highly recommend this restaurant if you want delicious food, great service and an inviting atmosphere.
The selected food we got is always except for the Mantu which doesn’t have much flavour to it.nnThe only bad side is the customer service, especially in busy hours - we’ve had several kids menu being served without sauce which states in the menu that they get, which had to be asked for a few times. Cutleries weren’t given had to be asked for, had to wait for quite some time for extra tissues…nnBUT, overall the restaurant is always great. Missed out on their delicious Afghan dessert - Sheeryakh this time.
Last night I visited Karwan Southall Afghan Restaurant with my family. Unfortunately, the experience was very disappointing. We ordered lamb karahi, Kabuli rice, and mantu, but the food arrived very late and was cold. The customer service was poor, and nobody properly checked on us during the meal.nnWhen I complained to the manager, instead of resolving the issue properly, I was only offered a 20% discount and told that next time I would get something free. I do not think this was fair because the problem was not my fault, and the food quality was not acceptable.there is no bread no platesnnI hope the restaurant improves its service, food quality, and customer care in the future.nnThank you for your response. However, I would like to point out that my name is not Salman, which raises concerns that this reply may not have been carefully reviewed before being posted.nnI also did raise my concerns with the manager during my visit. The manager acknowledged my complaint and offered a 20% discount and free food on a future visit. My review reflects my genuine experience regarding the cold food, service delays, and overall customer service.nnI did not mention hair in the food in my review, so I am unsure why this was included in your response.nnI stand by my review as an honest account of my experience.nnUpdate: The restaurant has now acknowledged that I raised my concerns with management during my visit and that a 20% discount was offered. While I appreciate that acknowledgment, I still believe the service, waiting time, and food quality did not meet reasonable expectations for the amount spent. This review reflects my genuine experience on the night.
Sheeryakh here is always top tier. It’s all you want on a hot day but you always worry about it melting. The service here is so great that we were pleasantly surprised to find that not only had the ice cream not melted at all, they’d packaged it with ice to ensure that we got the best experience.nnAmazing service and taste, thank you
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Karwan Restaurant map

Directions to Karwan Restaurant with public transportation

Featherstone Road 70 meters
E5
Waltham Road 150 meters
105
195
482
E5
H32
King Street (UB2) 170 meters
105
120
195
482
H32
Guru Nanak Road 210 meters
E5
The Green 210 meters
105
120
195
482
E5
H32

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