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Jones John

  1. Aberdare
  2. Aberdare General Contractor

Reviews, get directions and contact details for Jones John

Address: 26 Phillip Row, Aberdare CF44 0EF, UK
Phone: 01685 881254
State: Rhondda Cynon Taff
City: Aberdare
Zip Code: CF44 0EF

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Reviews
Fantastic solicitor for all your legal needs. Steve Reed is professional lawyer and is dedicated to customer satisfaction and individual needs.
We used Graeme John for both the purchase and subsequent sale of a property. The purchase process was much smoother than the sale process probably due to the additional time pressure we placed on the process. However, the sale process was very prolonged and part of this delay and significant additional costs incurred has to be attributed to Graeme John. Documents did not appear to have been forwarded for a significant amount of time multiple weeks and only when we chased for them to be processed. We were constantly chasing for updates phone calls / emails multiple times a day which were generally not acknowledged or responded to. We were then asked to follow up with our finance company to chase them for a redemption figure directly when we were paying for the solicitors to do this. This lack of a redemption figure was only flagged late in the process when, again, we chased for an update. I question whether the sale would have gone through at all if we hadn't have managed it. In addition, our personal information including details of our financial situation were incorrectly forwarded on to an email distribution list of completely unconnected individuals. One of the individuals contacted me directly off the back of the email and I ended up having a long phone conversation with them regarding the sale when it turned out they had absolutely no role in the chain. When your personal details are sent to a group of people by your solicitor you obviously assume this has been done for a reason. We received absolutely no recognition or apology for this breach of confidentiality.
My wife and I had the pleasure of using Luke Williams for our recent sale and purchase. He was extremely knowledgeable and kept us updated throughout. Would definitely use him again. Highly recommended! Thanks Luke, Ashlea and Chris Neill
Not my solicitor but buying a house from a couple and these are representing that couple. Waited 3 weeks to see if offer was accepted. And now everything was going through OK they needed a damp report and been waiting 4 weeks for them to get it sorted and still not done and now my morguage company nearly pulling out of giving it to me
No help whatsoever. Rang to inquire and spoke to 2 ladies...neither could or were willing to help and were very cold in their approach and I was left feeling discouraged and stupid not to mention upset given the sensitive nature of my inquiry/case! Would not recommend sorry. They couldn't even point me in the right direction.
Very good, friendly and helpful firm.
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