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Reviews, get directions and contact details for Jobcentre Plus

Address: Challand House, Liquorice Way, Pontefract WF8 1DR, UK
Phone: 0800 169 0190
State: West Yorkshire
City: Pontefract
Zip Code: WF8 1DR

opening times

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 10:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


related searches: Universal Credit login, Universal Credit number, Indeed
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Reviews
Absolute joke trying to get hold of a real person. Not an easy helpful service at all.
All the members of staff that I've met with so far have been helpful, considerate and seem to genuinely care about helping jobseekers find stable employment. There's lots of good resources available here to help in that process as well. Despite my initial apprehension, I felt very much like a person and not another number to be shuffled around, nobody ever wants to be at a Jobcentre but the staff make it bearable.
Nobody on meet and greet, people ignore you now; why are all these people sat behind desks now? Non-jobs !! Are they even needed anymore? I was in yesterday while it was raining, and needed to make a call from the alcove signal issues and I was rudely interrupted by security and pushed out into the rain by the black security guard and the older, shorter white haired one. I assume it must take two of them to bully people now? SIA weren't interested in the complaint, so I wrote this up instead. I hope Joy Glarvy the manager will take note of it when google makes it searchable. No wonder people put bricks through their windows. Utterly disgusting behaviour. I guess they don't read their own customer charter? Bout right.
I am not. Signing on but needed to take some esa things in to be sent off I ha ve serious mental health issues when I have meltdowns they can be bad I had one there as it caused flashbacks to a previous jobcentre everyone was lovely they took me in a private room to talk found a settee for me to lay down on never left my side the universal credit manger was the one who was with me and said if you have to have a interview it will be in this room and I can be with you she was rubbing my back and reassuring me if there was a loud noise it made me jump as I had told her of a incident at a previous job centre that I was present at so she understood why I was terrified she walked out to the ambulance with me not that I got much help at hospital thanks to every best people I have met ever
really bad at answering the phone you wait for ages then asked to press number and then told your call has ended still not even spoken to an operator somebody needs to look at this ??????? worst in the world
Staff are not very helpful
No one want to be here.
It's the job centre enough said
Horrible. .. no help
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