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Reviews, get directions and contact details for Jempson's Local

Jempson's Local
Address: Market Rd, Battle TN33 0XA, UK
Phone: 01424 774097
State: East Sussex
City: Battle
Zip Code: TN33 0XA

opening times

Monday: 6:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 6:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 6:00 AM – 9:00 PM
Sunday: Closed


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Reviews
Wide selection, especially in the bakery department. The shop has a Post Office counter inside and the friendly staff kept the shop tidy.
Lovely supermarket in the centre of Battle. Everything you need for a weekly shop. Staff are friendly and helpful. There is also a Post Office inside which is a bonus
Whilst I absolutely LOVE the professional and kind staff, I'm profoundly disappointed in Jempsens' recent decision to discard their purchasing agreements with national suppliers NISA and Co-op, switching to contracting with Morrisons as their sole supplier. No longer is there the variety Jempsens had, nor do the products on display often fulfill my shopping requirements. I feel that my thoughts about their new trajectory reflects what I'm hearing from a number of shoppers; that Jempsens have now, sadly, lost their edge. This is particularly sad for the town of Battle as grocery shopping is limited to an extremely compact Co-op on the High Street, a tesco/Esso garage, or Jempsens. I truly feel Jempsens have failed to listen to or identify their customer base in this regards. Just further justification for online shopping now. :-
27-05-2023 8:19 store 203 ref 0203146030026011nnParked in the 30 min bays for a quick shop £65.74 as we do on occasion and NISA blocked us in and other customers waiting to leave. NISA would not move. Store said we had to wait until NISA delivery was done.nnI dont think its unreasonable for Jempsons to put up a delivery expected sign - not to park if you are in a hurry. We waited 20 mins in the car park to leave so Im expecting ANPR cameras have clocked us in past the 30 mins and we are about to start dealing with demands for payments.nnIt is unreasonable to detain customers with fresh shopping.nnThe lorry could have moved 5 ft to allow vehicles to exit.nnSo not shopping again here.nnMessaged your customer services and no reply so here's my one star review.nnNB not me in the picture some other customer trapped for the duration too
Absolutely terrible shop. Smarmy security guard with short man syndrome on a power trip, who doesn't allow people to browse. I've never met such hostile shop staff, apparently going back to get something is reason to accuse people of theft. I've always loved jempsons shops and shopped in them most of my life, never had such a terrible experience in my life. Don't know why anyone would employ such a vile person.
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