Jeeves Of Belgravia

My dress was stained by my caterer - although they couldn't remove the stains, they sent a card saying that it would damage the item if they tried further. I appreciate them doing this rather than trying and ruining my dress. They did get the other general stains out makeup, etc. and cleaned the dress overall. The service was great and the staff were friendly and helpful. They picked up my dress from home and dropped it off a week later in their dust bag and hanger. Shout out to Alina for herhelp!Service: Wedding gown cleaning

Wouldn’t use their service again. Unrealistic prices! Dropped off few basic dresses not gowns that did not require any special service or stain removal. Was not advised that they don’t do regular dry cleaning. Was then slapped with almost £400 invoice and learned about their “special 7 stages cleaning service”. I made it clear that I haven’t used them before and wasn’t aware of their prices and as a new customer I should have been made aware of what’s coming. No other dry cleaning business in the area charges as much as they do, so be aware! Unless you have a gown or a very particular garment, don’t waste your money!

If I could give this place 0 stars I would. I will not use them, not recommend this Jeeves to anybody in the future and I wish I read the reviews before using there services. The level of service from start to finish was dreadful, they cleaned a Jacket with a small stain in the front- the lady in the shop telling me they clean these jackets all the time and it will be a long wait time but sure it will come out great. But if the stain didn’t come come I would still be charges, of course I agreed. 2 weeks later I get a nearly £3000 jacket worn once back that has changed colour, texture, was water stains all all over, and shrunk. There has been no quality control when sending this jacket back and when speaking to them about it they agreed to send to head office for future investigation. After a week they concluded there was nothing wrong with the jacket but could give it another clean if I wanted at a charge that was higher than the original price of the first service. Finally asking for them to send it back they said they would call with a time of arrival, waiting until 6.45pm on a Friday from this with no indication of the jacket would arrive or not has there offices and shop had already closed at this time. There service is definitely on the down and after further digging I believe it’s changed hand and the service is no long what it used to be. Jeeves head office should really look into the quality of there franchise.Services: Eco-friendly cleaning

They did make my coat clean, but damaged this part and did not volunteer to tell. This was only discovered the morning after I got home. I paid £104 for that!!!!!!!

Absolutely terrible. They ruined my jacket, and it came back worse then it did before!Services: Clothing alterations & repairs

Excellent service I’ve heard a lot about this dry cleaner from my friends and was delighted to have a truly wonderful experience during my first visit. The staff was very lovely, friendly, and welcoming. The staff member Anya readily explained all the seven stages if I remember correctly of dry cleaning and, to my great surprise, I was given a welcome box with a £25 voucher. I will definitely come back with my Canada Goose coat!

Superb service, I didn't know that dry cleaning could be elevated to such levels! I felt more as though I was being attended to in the Ritz than in a dry cleaners. Several staff members assisted me in booking my suit in for some repair work and ensured that I could get it back within short notice, it felt as though they were going the extra mile just to meet my needs. The grease spot on my Salvatore Ferragamo was flagged up by the application of a sticker to it so it could receive extra attention, which probably included a hot stone massage! Only the best for a tie of such quality. I certainly will only be trusting Jeeves with my best threads in the future. Highly recommended.