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Imperial Nuts and Bolts

  1. Ilkeston
  2. Derbyshire Hardware Store

Reviews, get directions and contact details for Imperial Nuts and Bolts

Imperial Nuts and Bolts
Address: A2, The Rope Walk Industrial Estate, The Ropewalk, Ilkeston DE7 5HX, UK
Phone: 0115 930 5198
State: Derbyshire
City: Ilkeston
Zip Code: DE7 5HX

opening times

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Extremely poor customer service, Have ordered on two separate occasions, First had the wrong stuff sent which was unusable, told a replacement would be sent which never arrived and could never be given any confirmation it had been sent despite being told many times that confirmation would be sent over. 4 months later and no sign of it. tried to order again and two weeks later still no delivery and no sign that anything has been dispatched. Use someone else - Update - As for your response that you would like to sort this out, you had plenty of chance and I have already wasted too much time. Maybe if you were interested in resolving problems maybe deal with them while they are happening rather than screening calls...
7 years ago (11-12-2017)
Only given one star as you can't give ZERO! Absolutely shocking service from A Series Spares. Ordered a alloy radiator for my 1980 MGB GT on a Sunday evening arrived on the Friday of the following week only for it to be manufactured incorrectly! The brackets were welded in the complete wrong places so I emailed to explain the situation. They admitted some of the stock was wrong and that they would send a replacement unit out as soon as possible. It's now over a week since the fault was admitted and the replacement was "posted"! The replacement unit was promised for a Saturday delivery after waiting in all day and it never turned up. It's now Monday and still no sign. So it's clearly a lie, "We will get in touch on Monday" (no comment)! Was beginning to trust the company but now I have given up all faith in them. No refund or any credit given for the defective part I have since adapted the brackets to fit on my show car after missing 2 weekends of shows because of it. I'm sure this will be a great topic of conversation when I'm asked why my radiator is incorrectly spaced by fellow enthusiasts. DONT BUY FROM A SERIES SPARES!
8 years ago (12-06-2017)
Great Helpful Staff. Top Comunication. Next Day Express Delivery Bang on Time. Highly Recommended!!! Spent 3hrs trying to find 7/16" 10.9 Unf zinc plated bolt on the internet & these guys were the only guys to have them & in stock!!!
8 years ago (03-08-2017)
Extremely helpful and knowledgeable family run business. Brilliant!
8 years ago (13-10-2016)
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