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Impact Bodyshop Ltd

  1. Uxbridge
  2. Uxbridge Car Repair

Reviews, get directions and contact details for Impact Bodyshop Ltd

Impact Bodyshop Ltd
Address: Eskdale Rd, Uxbridge UB8 2RT, UK
Phone: 01895 813676
State: Greater London
City: Uxbridge
Zip Code: UB8 2RT

opening times

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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related searches: car body shop price list, car body shop near me, body shop uk
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Reviews
I was referred to AD Williams from my insurance Co for my car accident repair. My car was picked up on the 11 Oct 22 and after 5 weeks my car is not fixed. I was told the repair will be completed within two weeks. But still no car, when I speak to them at times I have been told that it’s awaiting final polish and quality check. Then I have been told that they are still waiting for the parts from the supplier. This week I was told that my car is ready but still needs to be do final checks and should be with me by this Friday 11 nov 22 and they will call. As I have not yet received any call back I have Been trying to ring them however no one is picking up. I am a PCO taxi driver, I had a hit an run accident on North Circular road about 6 weeks ago. I have not been able to work over past five weeks as my car is with AD Williams garage. I don’t know what to do. I don’t know if I would have or will be able to get enough money for rent next month. I am lost AD Williams, the car is my work, without my car I can not earn, without my car for five weeks I can’t do any thing. Depressing!Services: Body & Trim
shockingly bad garage. My insurance company told them to do the repairs to my car. They booked a collection date for 2 weeks later. They never came on that day, I even called them 10 times every half hour and nobody picked up the phone, how is that even possible? I managed to get through to them the next day and they said they don't have a truck to pick up my car... why did you book my car in then? I have never received such a low level of customer service more like non-existent in my entire life.
Finished my car to very high quality after a knock. They even changed both headlights after originally only replacing one as they had different beams as one was new and one aged. Very happy.
Avoid this garage please for your own good. Absolutely awful service received from AD Williams Uxbridge. Insurance claim was made and is a recommended garage. My car was collected for minor repairs paint work only and was told it should only be a week. After a week I had called their offices everyday for over a week and a half/2 weeks and my phone call was never answered! That too, even the third party providing my courtesy car in the interim, called them multiple times but no answer. The insurance company could not even get through to them. Imagine the concern I was faced after 2 weeks of having my car and not one update was given. Terrible garage and would avoid them in future. I would have given 0 stars if that was an option.
Absolutely appalling excuse of a business. My car went in for minor paint damage and dents this took 8 WEEKS to repair. They called after 8 weeks to inform me my car was done then called back an hour later to tell me they had fit the wrong wheel arch to the car and I would have to wait again. My car was returned a few days later with further damages a big scratch to the paintwork. I have had my car back 3 weeks and the bolt from the door hinge has come out and jammed between the door and sill and has caused FURTHER DAMAGE to my car. This is without mentioning the fact that during the initial 8 weeks I received ZERO contact from this garage and their phoneline just rings out with no answer. The few times I have spoken to them the receptionist is rude and patronising making excuses for their poor customer service without apology. Would not recommend to my worst enemy, this garage should be shut down.Service: Painting
Had to use them through insurance claim. Trust me when I say this is the ONLY way they get buisiness. Customer service is a joke. That's if your lucky enough to get through. It was more of a blessing when my car was a right off because when i went to collect the things in it I had to climb passed other cars down a dirty alleyway whith more hazards than I could count and I came out dirty. IF YOU CAN HELP IT DO NOT USE THIS GARAGE. Just read through all reviews and you'll see why.
Vehicle went in for repair on the 1st August now it's 1st November and I am still waiting for the vehicle. 3 months+ to wait, they said they had to re spray the vehicle because the first paint job was unacceptable. Need I say any more. Dreadful, not worth 1 star.
My experience with AD Williams in Uxbridge has been a brilliant one. I had substantial damage to the back of my van. After a few weeks when the parts arrived my van was fixed to VERY HIGH STANDARD .. it made my eyes water. The service provided from reception to vehicle drop off has been such a great experience I consider these people associated friends of mine. Thanks a lot and I look forward to seeing the team tomorrow. The legends who have made my van look blooming brand new.. they even cleaned and polished it .. tyres cleaned.. put a tyre back that should have been on ..due to a puncture I had no time… they done it for me .. out of the kindness of there hearts. Cheers LiamServices: Body & Trim
Terrible service. They don’t answer your phone. Mysteriously more mileage is added on they break the lights on your vehicle. Worse garage I have ever encountered
No communication regarding my car whilst it was in for repair. Had to chase to find out information and was difficult to get through as no one was picking up the phones. Very frustrating.
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