I got my goods 1 and half days late after my order was placed. Fair enough I got them with the Manager contributing extra products as a good gesture or apology that the goods weren't delivered on time but I was told if my goods are not delivered by 7:01PM I'd get a refund and my shopping delivered. The Delivery was 5 minutes over that time late, bare in mind it's already over 1 and a half days late. I still haven't got my refund. I'm grateful that I was given extra but my consumer rights apply here, I waited longer than I should of waited and still wasn't given my refund as promised. Other than that the Manager was a lovely bloke and the staff are very kind but in situations like this that is why I'm rating it 2 stars, as I am entitled to my refund and I never received it.
8 years ago (29-03-2018)
Love shopping here every month stocking my freezer up. Recommended.
8 years ago (05-04-2018)
Love a bit of Iceland just wish the car park was bigger. Staff are always friendly and helpful
8 years ago (23-03-2018)
Good range of frozen and other items quite a lot cheaper than Morrisons and Sainsbury's.
8 years ago (30-03-2018)
Got to love it so cheap food is good. Plus I work here.
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