Hunter's Hall Inn

Very nice food. Did amazingly well since there was 21 of us for dinner
4 7 years ago (25-02-2018)

have just returned from my daughter's wedding weekend which was a wonderful and moving occasion for family and friends. We thought we would end the celebrations with a wedding breakfast for a few close family members at the above location. This was booked and confirmed weeks in advance. Unfortunately we had disappointing and upsetting experience well below the standards I would expect for Old English Inns. We arrived at 09.30 as agreed, a small party of 27, we seated ourselves as there were no staff available. The self service selection of cereals was poorly displayed with no fruit juices available for several guests. Once seated we waited and waited, on my table of four including my two year old grandson, it took 45 minutes for toast to arrive. Coffee and tea didn't arrive so we had to share with another tables. The full english breakfast took another 45 minutes along with the boiled egg for my grandson. The boiled egg was served on a flat plate with no egg cup as they have none. Several guests had no cooked breakfast although others on their table were served. At one point we were told that the delay was due to the kitchen running out of food because the number in our party. With regards to health and safety, your waitress placed hot plates, coffee and tea pots directly in front of children. There appeared to be only two members of staff on duty, a young waitress with hearing difficulties and the manager who appeared to be dressed as the gardener. The restaurant was not busy with maybe eight other guests who also appeared to have been waiting for some time. The manager warned one child not to get in his way when she was only returning from the toilet! I asked to speak to the manager to discuss our dining experience and was given lengthy excuses regarding the problems of serving such a large party of 27 with a full english breakfast. I did point out that we were sitting in a eating establishment with "food of the highest quality" as per your literature. Drive to the A46 and eat at the roadside caravan, the food and service will be better! Wrote to head office CEO who refunded full payment due to the unacceptable service. Don't make the same mistake, book somewhere else. Bad service, poor management and rude staff.
1 7 years ago (23-01-2018)

Arrived in heavy snow. Unfortunately the power was down so we couldn't have our Sunday roast as we planned. Still served drinks and atmosphere was great. Everyone very helpful
4 7 years ago (12-12-2017)

Had the veggie roast option. It was a bit weird, looked and tasted a bit like a lasagne on the side of a normal roast dinner! Really lovely building and surroundings but do tend to run out of things it seems!
3 7 years ago (13-02-2018)

Lovely food, extensive menu, olde world environment. Attentive service. All positive.
5 7 years ago (09-02-2018)