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Reviews, get directions and contact details for HSBC

"Support for all your simple or complex banking needs, with access to a counter service Mon-Fri only, branch colleagues and specialists on siteWe understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery."
Address: 2 - 6 Gallowtree Gate , Leicester LE1 1DA, LCE, GB
Phone: 0845 740 4404
State: LCE
City: Leicester
Zip Code: LE1 1DA


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Reviews
My card declined and I had a problem so I went to the Branch in Leicester. Absolute Fantastic customer service from a lovely lady Heather today! She was really kind throughout everything and even offered me a tea! I am very thankful for her help and I appreciate all the other staff from HSBC. No other Bank offers this level of customer service. I am super happy and thankful for heathers help. I hope she also notified about my positive feedback.
I recently visited the bank and had a warm greeting from Deepali who supported and directed me in getting the right cash deposit & services offered at HSBC. it was a good experience here and lovely staff.
Outstanding service from Luke at HSBC Clock Tower, Leicester! He went above and beyond to help me set up my account, explaining everything clearly and patiently. His professionalism, expertise, and friendly demeanor made the entire process seamless.
I have come here to HSBC bank to open a student account. I met Bhavika here who was really friendly and understanding to my situation. He helped me out with every detail about the process. I am really happy with the service here. I will surely recommend other students too.
My husband and I visited HSBC at Clocktower after some less than stellar customer service from a competing bank close by. We were greeted by bank representative Luke. He was very courteous, professional and knowledgeable of the steps needed to meet our specific banking needs. We were able to successfully set up my bank account and it was due in large part to the care and attention Luke provided to ensure we left the bank with all our banking needs fully met.
HSBC has been a great choice for me as an international student. One of the bank staff, Benny, was very helpful in guiding me through the process of opening an account, making it quick and easy. The bank’s global presence and convenient mobile app make managing finances and international transfers simple. Thanks to Benny’s support, I highly recommend HSBC to other international students.
I visited HSBC Clocktower a couple weeks ago to transact some financial business. I was lucky to have been assisted by Luke, one of the banking agents. Luke was very accommodating and ensured that my financial needs were adequately met, which was largely due to his knowledge of the services offerred by the institution. Luke was hospitable and patient, allowing me time to ensure I made the right choices. He ensured that I left the bank satisfied and with all my questions answered. Luke is truly exceptional!
Really appreciate the support that Luke Ketty and Manager Gursh provided!! That’s so helpful! The staff here are kind and friendly!! And they offered a very high level service! Luke is so patient and helped me and my friend to open the student account step by step! Ketty is lovely and she can speak mandarin to us! Manager Gursh gave us a very big and nice welcome! Thank you for you all!
"I had a great experience opening my account at HSBC Clocktower Leicester. Luke was incredibly patient and helpful, guiding me through the process and explaining all the options clearly. His professionalism made the whole experience smooth and hassle-free. Highly recommend!"
Visited the branch today after having opened an account online and needed some help with the admin around it. Was seen by Ellie in branch, and absolutely 10/10 service and experience with her. Over the years have not had the best of experiences in other branches, but could not fault the visit today and Ellie resolved everything I went in for and more. Positive experiences don't always get highlighted as much or as quick as negative ones, so thank you.
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