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HSBC

  1. Cheltenham
  2. Cheltenham Atm

Reviews, get directions and contact details for HSBC

Address: 2 The Promenade, Gloucestershire, Cheltenham GL50 1LR, UK
State: Gloucestershire
City: Cheltenham
Zip Code: GL50 1LR

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
It's a bank, has everything you need from a bank, cash point outside, because of it's town centre location there is no parking, well served by public transport
Opened an account here today. Efficient service! Sarah F. held my hand right through the entire process. What a wonderful experience. Highly recommend
After much tribulation over a payment being cancelled for 'security reasons' and trouble with my phone app the young bank manager helped me resolve everything and get my payments sorted. Very disappointed with the phone service, but very happy with the in-branch resolve. Thank you.
I am from Poland and I am a priori for my English. I know a person who took a loan from your bank I think for 17,000 pounds and left for Poland without paying back the loan. it was in 2018. Can you submit a person who already lives in Poland and has an unpaid loan in England?
Great place to keep your Wonga
I want to thank all the staff at customer services for there recent help over a online shopping company called Very. They recently instead of taking the minimum payment they overcharged me over 700 pounds. A Big Thanks to all who helped me over this. Money back in my Account you guys are Stars Thank you for your assistance. Thanks Account No 82131021 sort code 40-17-10
Went here to send some money to pay for tickets- the only way to do this is transfer etc now I don't like doing these online and was left with no option to go in here. Went to the back of the building where the 3 counters are with staff behind and found them useless I was stressed as it is trying to figure out what details I need to send and got served by a very blunt and cocky woman with greyish white hair didn't get her name so can only describe I was in a rush and needed some help to get this sent- so I would have confirmation and she wasn't clear or helpful at all. She put me on the spot asking me what I wanted to do whilst I told her TWICE and she sat there with two other staff members looking at me as if I was dumb She told me I needed to do it MYSELF on a machine which was located towards the exit and I still didn't know what she was on about- not given good or clear directions and advice at all Finally I had some "help" unfortunately same old lazy woman who was causing me stress and she showed me a machine and told me "oh you already have it set up etc" basically telling me I don't need help as I had done this before yet I tried to tell her it was a different account I needed to send for and get confirmation off them for my tickets purchased I stayed calm and polite even though she was trying my patience as she obviously didn't understand why it was so important to me- poor listening skills! She continued tapping away on a broke machine then took me to another one and I told her what needed to be typed and she said "oh sorry too late it's gone now" so now I have added stress of whether or not the right account was used and if the other end received my payment for my tickets I bought off them Left in a rush and with worry now from the stupid lady with short white hair who "helped" make matters worse I won't come here again in future for help or advice They are useless, waste of time- not interested in anyone's problems but their own Thanks for nothing.
Very quick, reliable, service is provided here, it wasn't too busy, the staff were available, and were very quick and informative.
Usual slow service due to lack of staff.
Went in last week with my aunts. Callum is very helpful, polite and very patience with ours.
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