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HSBC

  1. Chelmsford
  2. Essex Atm

Reviews, get directions and contact details for HSBC

Address: 99 High St, Essex, Chelmsford CM1 1EQ, UK
State: Essex
City: Chelmsford
Zip Code: CM1 1EQ

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Reviews
It’s very shambolic that HSBC is closed in Chelmsford high street. Overall I have seen significant decline in the HSBC bank customer services when ever visit the branches. I felt that they discourage the customers to visit branch in person.
Was going to enquire about opening an account after I changed a ten pound note up. Left stunned by the female member of staff who asked if I was a customer of theirs and when I replied no, she asked me who I was with and gave me directions to go and get the £10 changed up. Don't think I'll bother banking with them now!
Branch is closed until 25th April 2023 - no notification on Google
The only bank I had been since I arrived in UK. Such a great and professional team since I first started with my first bank here and the only one I trust as each time the team was so so amazing and so so kind and helpful Many thanks for all the hard work,help and support and special thanks to one of the most precious people with such a professional attitude and extraordinary massive respect for this fantastic magic spectaolous team ,love youuuuuuuuuuu guys ,you rock, Massive consideration for all the help among the way Special thanks to Priya, Claire Ant for all the amazing help each and every single time you guys are rock star and fantastic Such a lovely team,God bless
Nice lights Looks good ,good location
May be a good bank with amazing services. But as far as I'm concerned, it is taking like forever to open a bank account.. Having submitted all the documents from my end, I'm still to hear from HSBC. No idea what is going on at their end. Thankfully it is well located with so many other banks in the vicinity with so many options to choose from.
Very bad customer services! Unprofessional staff, today I went to request my bank statement and Mrs Priya serve me she was very rude and unprofessional ,she wasted my time as First she ask me why i need my bank statement and after that she was keep telling me that i can print out my statement at my home after 15 mints she try to print it for me and her tablet gone off and then she went inside the office with my bank card and she took 30 more mints to come out having her food in her month just to tell me that she cant give me my bank statement as she cannot identifies my details ,no manners to speak to customers, she look like she is there to fight, or she had fight at home and she is still in it, totally unprofessional bringing her own matters at job and taking her fraustration on customers, such a shame she is.... she didn’t even ask my ID ,I refuse her service and request that someone els serve me ! Then Another lady I forgot her name but she was also Indian serve me with full professional attitude and respect ! But there was no manager to help me out and bank look like fish market! HSBC lost there standard , very bad customer services as 2 Indian women for customer services and old people were standing to be served around 45 mints !
Amazing customer service. Very friendly staff . Very empathetic to the customer. Got my work done due to Very clear communication
HSBC has now invested over £80 BILLION into destructive and ecocidal fossil fuel projects since the 2015 Paris Agreement. I have vowed to NEVER give them a single penny again!
Rude staff, cant be bothered attitudes, no knowledge.
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