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Howdens Joinery - Alloa

  1. Alloa
  2. Menstrie Hardware Store
  3. Clackmannan Hardware Store
  4. Clackmannanshire Furniture Store

Reviews, get directions and contact details for Howdens Joinery - Alloa

Howdens Joinery - Alloa
"Howdens Joinery is the UK's largest manufacturer and supplier of fitted kitchens, appliances and joinery products to trade professionals. Our depot in Alloa stocks a range of products including integrated kitchens, kitchen appliances, doors and joinery, hardware, and flooring.At Howdens, we stock everything trade professionals need to help create high quality, stylish kitchens. With over 100 kitchen styles in stock, and an excellent range of accessories and finishes, each kitchen can be tailored to different needs and budgets. Our depots also offer a free kitchen design service.In addition to kitchens, we stock a range of solid wood, engineered wood, laminate and vinyl flooring, interior and exterior doors and hardware."
Address: The Trade Centre, Bruce Street Units 5 & 5A, Alloa FK10 1RX, UK
Phone: 01259 280900
State: Clackmannanshire
City: Alloa
Zip Code: FK10 1RX

opening times

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
HI, I recently purchased a new kitchen & flooring from Howdens in Alloa. All the units carcuses arrived on time & fully built. I like to think that I am OK building flat pack stuff, but you could tell that these units were put together by proper tradesmen. The quality & the value for money were excellent much better than wickes. Also the Staff in Alloa were very helpfull & nothing was to much trouble for them, even when it came to returning some materials when we had over ordered. A special mention for young Caroline Docherty, who was our contact in Alloa from the initial puchase through to the fitting of the last handle & door. They really made it very easy for us & a big thank you to all the team at Alloa.
The short review is. CHECK the order confirmation that this store gives your kitchen installer VERY CAREFULLY because Howdens will include items you haven’t ask for, unless you specifically tell them not to, and they won’t ask first! Full review. I recently refurbished a rental property I own and, as part of the refurbishment, the kitchen units and worktops needed replacing. Everything else in the kitchen was fine; it just needed painting and new units and worktops. My installer suggested Howdens as he had an account there. So my wife and I went into Howdens Alloa and chose the cabinets, door fronts, handles and worktop. Nothing else was mentioned. Unless you have an account Howdens won’t discuss prices but I confirmed that the items we had chosen were at the lower end of their range. I have used the installer many times so I knew roughly how much he would charge for the of the refurbishment but when he gave me the price for the full refurbishment I was shocked at how high it was. It turned out that element from Howdens was around three times the price I had expected to pay, given the research I had done with other suppliers, who publish their prices. So I asked the installer to break down the quote. It turned out that he had been charged for a sink, splash back for the hob but not a hob, cooker hood, unit end covers and worktop upstands – none of which had been ordered, or even discussed. The installer and I agreed that he would return these items. This would reduce the cost by about a third. This still made the units/worktops very expensive in comparison to the competition but at least it was a significant reduction in the original quote. But when he tried to return the cooker hood he was told that the kitchen had been “designed” around the hood and the current one may not fit. After discussing it with me we reluctantly agreed to replace the, perfectly good, hood with the one supplied. I should have checked this before but when the job was finished I discovered that the old and new hoods were exactly the same width, and therefore the new units would have fitted fine around the existing hood. I felt that my installer and I had been seriously misled and contacted Howdens to complain. After a somewhat heated conversation with the salesman it was agreed that a manager would ring me back. When the manager rang me he said that the unasked for items had been added to ensure that the price did not go up when any items that I had forgotten about, but actually needed, were included. When I pointed out that, if this was the case, why a hob had not been included, the manager had no answer. He refused to offer any compensation for the fact that I had to throw away a perfectly good cooker hood. He stated that it was up to my installer and I to go through the order and return any unordered items. In my opinion what Howdens are doing is to rely on inertia on the part of the installer and/or end customer to increase their sales. The installer tells me that he has now cancelled his account with Howdens as he feels that this incident made him look bad in my eyes. It hasn’t, because he has done other jobs for me, but if this was my first job with him, I fear it would have. I will be complaining to Howdens head office to see if this practice at Howdens Alloa is company policy and will update this review with their response, if I can.
Recently bought a kitchen from Howdens, and very happy with the service. A special thanks to Johnny who could not have been more helpful. The staff are very approachable. Thanks to Billy who went out of his way to bring samples of wetwall to us and Lisa the girl with the long dark hair on the desk not sure if that is her name, but again very helpful and friendly. From Jim and Rhona Holden
Recently bought worktops sink and oven and hob . Customer delighted with quality and thanks to Caroline and the other staff at alloa who helped with setting up my account and for all the help they gave. Thank you. Andy
Got a kitchen from Barry at Alloa in 2019 found a fault on door contacted the depot and spoke to Liam at 9.00am phone call back within 10 mins from Barry who done design new door ordered thats what you call customer service my confidence in Howdens was great but even a more happy customer thank you Barry from start to finish you have been great.
Friendly helpful service. Why did I go to Wren first!!?? Go to Howden alloa first.
1st class service. Very helpful staff.
Great service here
Unhelpfull, ill mannered staff member.
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