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Hot Wok

  1. Alnwick
  2. Alnwi̇ck Restaurants

Reviews, get directions and contact details for Hot Wok

Address: 8 Clayport Street , Alnwick NE66 1JU, NBL, GB
Phone: 01665 605423
State: NBL
City: Alnwick
Zip Code: NE66 1JU

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related searches: Hot Wok menu, Chinese Alnwick, Chop Suey House Alnwick menu, Alnwick Chop Suey House, Chinese food near me
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Reviews
Reasonable prices and good food IF you can get the phone answered to place an order. We always struggle to get an order placed on nights when a particular member of staff is working. Have been regular customers for several years, but now looking fir an alternative Chinese takeaway die to the regularly terrible service
Firstly, I understand that this is a Chinese restaurant and there might be some language barriers - but why would you have the front of house run by a lady who appeared to have virtually no English and didn't seem to comprehend what I wanted even when I pointed at things on the menu. Secondly, having supposedly checked the order before she handed it over to me in a closed box, one of the main meals was missing and, because we had travelled some way to collect, it wasn't feasible to go back - leaving one of us with virtually nothing to eat and £8 wasted. Turning to the quality - the hot and sour soup, which was supposed to be mixed meat and veg had literally NO meat in it. The salt and pepper chicken had pretty much no chicken in it - it was just scraps of batter. Overall, a very poor experience.
The best satay I've had in a life gleefully filled with satay. The service was excellent. I would recommend this place.
Delicious take out meal this evening. Highly recommended.
Fab staff ,and awesome food, g8 takeaway
Tried ringing Saturday night a few times to order as we live 18 miles away....no answer, as a result of this we phoned a different Chinese placed an order...drove past the Hot wok on our way to collect our food and it was open. Phoned Hot Wok again on Sunday night to order food, again no answer, drove there and it was open. When I questioned the bloke at the desk he was very very rude and abrupt....said the phone was working....well obviously Hot Wok do not want the trade as you blatantly ignored the phone both nights. His customer service skills need a thorough overhaul and we will most certinally will not be back.
If you're surprised by the price, there's a reason.. Barring in mind we only got chips and gravy/curry with prawn crackers, they didn't take like they were expected to! The sauces as well as the prawn crackers tasted factory made, not something you'd expect from a takeaway like this. Sorry, but I'll stick to Newcastle!
Really nice, friendly service and a pretty decent menu!
Worst Chinese I have ever had, very disappointed. The food was awful Will most definitely not be going back.
Lovely food and friendly staff all for a great price. What more can you ask!
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Hot Wok map

Directions to Hot Wok with public transportation

Alnwick Bus Station 50 meters
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X18
Bus Station 50 meters
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Green Batt 190 meters
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Green Batt 200 meters
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Bowling Green 220 meters
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