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Hong Kong express

  1. Leeds
  2. Leeds Chinese

Reviews, get directions and contact details for Hong Kong express

Address: 78 Chapel Street , Leeds LS15 7, XWY, GB
State: XWY
City: Leeds
Zip Code: LS15 7

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Reviews
Can’t complain about this Chinese after seeing other reviews. Been ordering here for several years either directly or via just eat for delivery. The delivery staff are always early and super lovely and polite and the food is always delicious and hot. Won’t go anywhere else.Food: 5/5
Used to be a really.good place to buy food from, but lately they've been messing up with the dishes... Always seems chips are not fresh, and they forgetting the Salt & Pepper meaning.. theres neither salt or pepper on their dishes lately, or vegetables.. Paying a lot of money and always end up in bin now... Really disappointed.. Never buy again ...
I ordered salt and pepper chicken and it was pink inside I picked up and then had to take it back to show him and wouldn't give me full refund
I have bought my meals here for years and they have always been hot and delicious. Parking is easy and free. Staff are always friendly.
Unfortunately hong kong express have been repeatedly rude to customers and have made several mistakes on orders. After leaving honest feedback online this was not accepted in good grace. We ordered again but after accepting an online order Hong Kong Express then called me on a mobile number to state they had cancelled the order because of a previous negative review. ...so have another negative review. The lady is lovely, the boy seems foolish and arrogant.
In all the years I've gone here! I've never has cause to complain, but tonight's meal although tasted nice lacked the usual ingredients, we ordered Singapore Chowmein no shripm but extra meat, I literally counted 7 slithers of meat .and salt and pepper chips - which usually come with jalapeño and onions! After speaking with the whoever answered the phone to be told they never put onions or jalapeño in! It was very poor. I for one shall not be back.
I ordered and paid for delivery. Order was over £100 and arrived on time. I was extremely disappointed that with the order I didn’t get any complimentary prawn crackers. I called to ask for some and was told that I could go pick some up. So my £100 order would go cold, after if paid for delivery for me to pick up them up. Disgusting!!! Another word of advice don’t get the squid unless you have a very strong jaw!!!
Ordered last night for the first time and will definitely not be the last ! All the food was spot on, extremely tasty and hot. Also the delivery driver was polite. Would highly recommend!
My favourite Chinese by far, much better than other locals as you can always be sure it is fresh. Food is always lovely and always ready on time. Always accommodating when requesting food alternatives vegan/gluten free. Thanks !
Appalling customer service the boy on the phone was extremely unfriendly, unhelpful and rude! I have witnessed his rudeness on many occasions but experienced it personally myself today. Unfortunately we Will not be returning customers after being loyal for 8 years. They obviously do not care about their customers. Not recommend
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