Herbies Pizza

Awful. I ordered online on hungry house, I ordered party pack £24.99: 2 pizzas, 2 sides and a drink. I only received one side, so called the restaurant. They were disgustingly rude, said it was my fault as the 2nd side I ordered was just a dip. I tried to explain that it must b a glitch, the dip was the choice to go WITH the side n asked y I would order just a dip... they replied “ur fault, bye” n hung up!!! I live close by and own a local business, not only will I never order from here again I’ll tell all who will listen how disgraceful their service is. Hungry house refunded me money but the restaurant itself sucks. If I cud give it 0 stars I wud. The pizzas we did get we GREASY and not cooked properly and the one side I got was cold. I got two dips though 🤬
1 7 years ago (19-01-2018)

Really bad service! Question if I ignored a delivery, despite being a first user. Don't use these people... Gave details to the police because I felt threatened over the phone by the questions
1 7 years ago (06-01-2018)

Best pizza in town! Very reasonably priced too
5 7 years ago (20-07-2017)

Shocking never had a pizza overloaded with salt like ir avoid at all costs
1 8 years ago (18-01-2017)

IF CUSTOMER SERVICE IS IMPORTANT TO YOU AVOID AT ALL COSTS! Absolutely useless customer service, placed order via just eat, waited an hour and a half, no show, walked up to the store who claimed they did not have our order then refused to look at the confirmation email I was trying to show them, kept dismissing me and telling me there is nothing they could do despite my full order details being on the email, refused to talk to me after this then told me to speak to just eat. Just eat called them and they said I would not pick up my phone which is complete dribble, no missed calls, no attempt at contact. Do not expect to to be able to communicate with them either, tried to call them several times hence having to take the walk.
1 9 years ago (25-10-2015)