Heat Secured

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"Welcome to Heat Secured.Established back in 1998, our family run business has been serving our fast growing client base for more than a decade. Based in the heart of Central Scotland, we are well positioned to provide customers with first class central heating, gas and electrical services. We are Central Scotland’s leading independent home maintenance network offering a full range of products and services under the Heat Secured brand. Heat Secured offers a wide range of home maintenance plans, boiler replacements, heating upgrades and repairs.We are Worcester Bosch accredited installers and all of our engineers are Gas Safe registered and trained in the latest central heating systems and technologies."

Address: 1a, Bryson Street, Falkirk FK2 7BT, UK

Phone: 01324 619500

Website

State: Falkirk

City: Falkirk

Zip Code: FK2 7BT

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related searches: Boiler Sure Falkirk, Heat exchanger, Falkirk fc

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Reviews

Had contract with them almost 20yrs. Called them as we had no heating or hot water. The Engineer said a valve was required.  Engineer went outside and called office regarding fault and previous repair.  We were then told we no longer had a contract, it was cancelled in December. We had a call in December to organise  a visit to service boiler, as it wasn't suitable at the time, we said that we would call them to arrange We just assumed payment was coming out of account as it had done for many years. I had to fit a pump at beginning of lockdown as my partner was shielding and we couldn't risk anyone in the house, they said this made the contract void. They were not aware of this when the contract was cancelled 11 months ago. Pump fitted April We asked why it was cancelled and was told we  had cancelled it which is not the case and checked bank and no payment was taken from December was then told they might have cancelled it. I asked why and they said they maybe had an issue with us which was not the case and very insulting. If there was an issue, we wouldn't have phoned now for a callout. We were not notified of it being cancelled and the person on the phone said they are not legally obliged to notify us so basically we have had not cover for 11 months. What a disgusting attitude towards a customer who had been with them for 20 years. My partner has health problems and we have no heating or hot water and now have to try and get the repair done elsewhere. Over the years we have had problems with Heat Secured but still stayed loyal, especially as they are a local company. I could never recommend them to anyone, this has been a difficult year for everyone and we really could have done without this added problem. My partner was very upset at the attitude of the person on the phone.  We have now had a local company out and no parts at all were required, now have heating and hot water.Service:&nbsp;Heating system repair

Payes 14 quid a month to cover problems,  and never heard from them at all all year , and when I needed them it was after 5 and no Help!  Tried calling them 3 times over several days, when my boiler broke down. Gave up and called a local guy. Heat-Co came round very quickly and did a full check up on it for free.  As soon as I can I'll be cancelling this "Service".

Boiler repair was done promptly and efficiently.

Excellent company had our central heating installed by them 17 years ago Just replaced the boiler last week no issues at all installation went very well with no issues or inconvenience at all to us Can't recommend this company highly enoughService:&nbsp;Install AC

Excellent service from  engineer. Only concern was getting through to office on telephone glad it wasn't emergency.

Excellent service. Arrived promptly, checked boiler, sorted problem quickly.

Have tried for weeks to get in contact. Phone just rings out. Think they have closed down !!

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