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Hanahana Restaurant

  1. Newcastle Upon Tyne
  2. Newcastle Upon Tyne Japanese
  3. Newcastle Upon Tyne Sushi
  4. Newcastle Upon Tyne Seafood

Reviews, get directions and contact details for Hanahana Restaurant

Hanahana Restaurant

Story

We specialise in Japanese Teppan-Yaki grill cooking, where our brilliant chefs will cook fresh local produce in front of you while at the same time entertaining you by juggling eggs and flipping it into his chefs hat.
Great for birthdays, celebrations , Hen parties Stag parties and anniversaries.

Address: 45 Bath Lane , Newcastle Upon Tyne NE4 5SP, XTW, GB
Phone: 0191 222 0282
[email protected]
State: XTW
City: Newcastle Upon Tyne
Zip Code: NE4 5SP

opening times

Monday: 12:00-14:00
Monday: 18:00-23:00
Tuesday: 12:00-14:00
Tuesday: 18:00-23:00
Wednesday: 12:00-14:00
Wednesday: 18:00-23:00
Thursday: 12:00-14:00

Update Info

related searches: teppanyaki newcastle, teppanyaki newcastle upon tyne, fujiyama, restaurants in newcastle, japanese restaurant newcastle, fujiyama restaurant, hanahana vr, japanese restaurant north east
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Reviews
The first time here, I opted for the sea food and meat set menu not a big sea food fan, from start to fininsh to service was excellent. The food was amazing. I really enjoyed the lobster as the chef cooks and presents it in a way you can just enjoy it without all the messing about it. Egge fried rice was the best I've ever had, loved the free shots before we left, truly love this place, can't wait to get back.
Fantastic experience. Eddie, our chef, was excellent. The food was delicious, especially the prawns, I don't usually like hot prawns but they were amazing.Food: 5/5
Fantastic atmosphere and great to see the food cooked infront of you and to be involved with it. The steak was slightly overcooked, but not enough for me to rate this place less than 5 stars. We are already looking forward to going back.Food: 5/5
Started off well, but ended unprofessional and a straight up con attempt. I ordered the "Land & Sea" and when the lobster arrived on the plate to be cooked I could see the lobster was comically tiny. Legitimately had bigger tiger prawns, as you'll see from the photo I took. I told the chef the lobster was too small for me, and was dismissed with "That's one of the bigger ones". He then proceeded to cook it despite my disappointment and flagging I wasn't happy with it. ‍ When the dish was served I said again that I was not happy with it and I went to tell someone away from the table. They said they would "sort it" but they did nothing. I asked one of them to take it away and needed a new dish for the "Land" element of the order. The chef again tried to argue with me at the table. ‍ To put it in to perspective, the edible bits of the lobster were the 4x penny-sized bits at the bottom of the photo and the claw which was ~3cm in length. At the end when the bill arrived they tried to charge the full £40 for the order. ‍ I asked for the manager who then came to argue with me about the portion. I explained that I told them multiple times and they chose to cook the lobster anyway expecting me to pay for it. The manager said "well I can take £20 off", I said that would be fine as I ate the rest. She then tried to argue with me again... I said I'm not interested in arguing and she said she wasn't arguing and then started to argue again... Couldn't make it up! ‍ At one point we were ready to remove the whole service charge which would have come to over £100 given the size of the bill. Incredibly unprofessional and amateur service. Truly an embarrassment vs many other Teppanyaki restaurants out there. If you're looking for good value and service you should not book an event at Hanahana. Dietary restrictions: If you don't like peppers, they won't serve you veggie rice without peppers as everything is pre-mixed.
The total experience was excellent with the chef interacting with his guests, he was very chatty as well as listening to his customers. Getting to the food now which was cooked amazingly we even had a vegetarian in our company which he accommodated brilliantly I personally would definitely return to this restaurant thanks HanahanaFood: 5/5
Have been here twice now. Both times it is to attend other people's birthday celebrations. The lunch time visit was lacklustre as hardly anyone was there and so it lacked atmosphere. The set menu was £18. The starters turn up so quickly you wonder how long the food has been sitting there. The chef then cooks the other carefully measured portions in front of you. Entertainment is watching people try to toss an egg into a chef hat. We visited again last week in the evening. It was fully booked and so there was more atmosphere. However it is so expensive. Again the starters arrived so quickly. Trying to get the chicken off the wooden skewers is hard and because the skewers are burnt, you end up eating half of them. The scallop shell has slivers of fish in it with a mayonnaise type sauce. There are 3 king prawns each. Small amount of chicken teriyaki and steak and a bowl of rice and bean sprouts. This wouldn't be too bad if you had the evening to sit and enjoy it but it is all done and dusted in 1 hour. They hover around to get you out and to be honest you might as well leave as there's nothing else doing. The entertainment is exactly the same and it's all a bit corny. It's very hard to be negative when someone else loves it but I think it's appalling to pay £35 to virtually have food shoved down your throat. It's either that or eat it stone cold with them asking every 2 minutes if you're finished. It was also very cold sitting by the door on the first table on the right. Give it a miss!
We went to experience teppanyaki. My son was very excited about it. However sadly it was a bit of a let down. The elderly lady who took our order knew it was our first time and I felt she could have guided us better to place the order. We saw the set menu and it looked like a 3 or 4 course meal . Since it seemed a lot , we went a la carte but was disappointed with the portion sizes and the food served. The chef tried his best to put on a show and chatted amicably through the visit. He too mentioned that it was wiser to order the set menu as a la carte was very expensive. So those looking to visit..make sure you ask for the set menu.. enjoy
Not the cheapest of places but you are going for the experience as much as the food. Having said that, the food is really good and there is plenty of it. We were there for a Christmas banquet and all had a good laugh.Food: 5/5
I placed a booking over the phone for a family birthday a week ahead of arriving. We arrive at the restaurant only to be told they didn’t have the booking! No apology, not even when I showed the call log of the conversation. It appears the booking system is just a sheet of paper, like you’d see in the 80’s. Hugely disappointing but to be honest it looked like total chaos. Certainly won’t be booking here again. What a farce.
This is my third time visiting this restaurant. Prices have gone up. My kids enjoyed the live cooking. Food is good. There is a sitting area when you enter. Not much parking space .Food: 4/5
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