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Hampshire Trust Bank

  1. London
  2. Hampshire Finance

Reviews, get directions and contact details for Hampshire Trust Bank

"Hampshire Trust Bank HTB is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions.Our dedicated Asset Finance, Development Finance and Specialist Mortgages teams ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper.We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy."
Address: 131 Finsbury Pavement, London EC2A 1NT, UK
Phone: 020 7862 6200
State: Greater London
City: London
Zip Code: EC2A 1NT

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Hampshire Trust Bank Hampshire Trust Bank 626 meters Applied for a loan, waited 3 DAYS! to get a response, called waited over 15 min each ...
Reviews
Interest rates were good, web site was easy to navigate and clear. Having used HTB before for savings accounts, the Application Form was easy to complete and submit. Confirmation of account opening and of receipt of funds was prompt.
Took out an investment with Hampshire. Very straight forward to open the account, good interest rate etc. Customer service after the account was opened is abysmal. I've been trying to change some details on my account for weeks now. They keep acknowledging my emails but never action them or respond. It's impossible to get them on the phone. I've tried four or five times over the phone but give in after 35/40 minute wait times. I've now raised a complaint on the website, I didn't even get an acknowledgement for this. What a disaster Hampshire, pull your finger out ! Typical company with proactive, good front end sales, but no customer service.
Not good. Forgot my memorable data and have been trying for almost a month to get the link. Arrange to call then don't. Now sorted thanks helpful telephone agent.
Opening the account was easy. However, they are impenetrable to get a response from. Numerous calls and emails unanswered. Absolutely appalling customer service. Once my investment period has expired, I'll be moving on. Awful company.
Very quick and easy compared to some other banks. Also able to top up account within 14days of opening which was very useful.
So easy to open an account with them. I was cautious at first but so far everything has gone well. They have kept in touch with me . I feel that if I had concerns I could phone them to put my mind at rest.
God only knows what all of these positive reviews are about. I can only asusme employees?! It is nigh on IMPOSSIBLE to get these people to answer a phone. After half an hour of waiting the receptionist answers and you are then cut off. Complete and utter waste of time. Avoid at all costs.
Appalling telephone response time. Nothing but the wretched minuet all yesterday the 8/12 and today I am losing my patience. Currently 23 minutes
The customer telephone service is terrible. A 30 minute wait only to be told they could not deal with it and to try later. When my accounts with them are matured I will not reinvest with them.
Where have all the staff gone as not even able to get a response to a potential FCA Complaint with incorrect funds being transferred etc . Disappointing as started well.
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