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Ham Post Office Store

  1. Westbury
  2. Wiltshire Post Office

Reviews, get directions and contact details for Ham Post Office Store

Ham Post Office Store
Address: 50 The Ham, Westbury BA13 4HD, UK
Phone: 01373 827570
State: Wiltshire
City: Westbury
Zip Code: BA13 4HD

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Ham post office store westbury contact number, Fairfield Post Office
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Reviews
Sceptical about the 1 star review, I foolishly took several parcels here and was charged for faster services than I needed. Didn't have time to complain / get refund / try elsewhere. Recommended you go elsewhere if you have parcels to post.
8 years ago (20-11-2017)
Awful experience start to finish. Went in to send a package special delivery by 1pm, when I arrived, I was the only customer in store and the woman behind the counter began to serve me. I shown her the special delivery package and said I would like to pay and send this off, she took it and said thank you, I stopped her and said it still needs paying, she stopped and look confused for a while, then confirmed with me if I needed to pay, again I said yes. She gave it back for me to weigh then asked if i wanted it sent first or second class. Which I told her tthe package is in a special delivery bt 1 pm envelope. She then scanned a few things and gave it back to me again to weigh, then processed the package, by this time there was quite a queue of people at the counter, I paid by card and before you could finish sticking the labels on the package I noticed on the receipt she had put the return address as the sending address, I asked her to correct it, she tapped away and said it was done, no new receipt, so I asked for a full refund and I would take it to another post-office with competent staff. She just looked at me, said one second, and walked away and served the 5-6 people waiting to buy other goods. At which point I really started to lose patience, demanding my money back so I could go to another post-office. After waiting a few minutes for her to serve her other custotmers, she returned and tried blaming me for the address mistake, pointing out the envelope says 'To' and 'From' on the actual envelope provided by Royal Mail and she blatney just put the wrong one in she roller her eyes and tried to refund me with cash, I said I would like the money backon the card I paid with. She didn't know how to do this, getting quite frantic she rang for her husband. 5 more minutes pass and the husband walks in and managed to cancel the old order, and put through the new on to the correct address, all without saying a word to me, because I had have rather a full refund and take my package to a store where I know it was done right the first time, and now worried the package will be tampered with or not sent correctly. Will ensure friends and family stop using this covience store/post-office until at least a change in ownership.
8 years ago (20-09-2017)
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